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Collections Specialist

  • Titel Collections Specialist
  • Functie Finance
  • Sub functie Accounting
  • Categorie Analyst, Accounting (P4 - E24)
  • Locatie Manila, National Capital, Philippines
  • Gepost
  • Referentie 2406199544W
Nu Solliciteren


Johnson and Johnson is currently seeking a Collections Specialist to join our team located in Paranaque City. 

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

The Collections Specialist  is responsible for managing and overseeing end to end service delivery in the Invoice to Collection and dispute process serviced by JNJ Global service Finance in Manila.  This position reports to the Collections Senior Team Lead.

Major Duties & Responsibilities

  • Manage customer collection, monitor KPI result to meet the commitment of Service Level Agreement
  • AR Forecasting and analysis
  • Ensure that adequate and effective internal controls are in place and that processes and policies are established and documented in compliance with WWP, ICH, DTP, and other control requirements
  • Work on continuous improvement programs to standardize and improve the efficiency of collection and dispute process across various entities
  • Manage Sales Order Releasing within scope of authority
  •  Other ad-hoc tasks assigned by manager




  • A minimum of a bachelor’s level degree or equivalent is required, preferably in accounting, finance, or related business discipline.

Experience and Skills Required:

  • 2-4 years of relevant work experience
  • Willing to work Mid Shift (2PM to 11PM)
  • Willing to work onsite in Edison Road, Merville, Parañaque 
  • Willing to work on a temporary hybrid setup

Required Knowledge, Skills, and Abilities:

  • Fluent in English for communication, for both oral and written
  • Technology proficiency in Microsoft Office and ERP
  • Excellent communication skills, with the ability to collaborate with a variety of stakeholders.
  • Teamwork spirit and can work under pressure

Preferred Knowledge, Skills and Abilities:

  • Knowledge of SAP systems
  • Foreign language capability is a plus

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong

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