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Technology Product & Platform Management

TS MLL Site Delivery Leader

  • Titel TS MLL Site Delivery Leader
  • Functie Technology Product & Platform Management
  • Sub functie Technology Operations Support
  • Categorie Manager, Technology Operations Support (PL7)
  • Locatie Courcelles, Hainaut, Belgium
  • Gepost
  • Referentie 2406188350W
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Johnson & Johnson is currently seeking a TS MLL Site Delivery Leader to join our team located in Courcelles

About Johnson & Johnson


At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.   

You will have accountability for the IT Services linked to the infrastructure and to the End Users Support. Besides Courcelles you will cover remotely two additional J&J Deliver sites located at La Louviere and at Beerse, Belgium. The total number of people to be supported across the three sites is about 700.

The ideal candidate should have experience with Logistics business processes and their related IT needs, have very good communication skills (French + Dutch + English) and be customer focused. There will be responsibility to manage vendors resources. 

Key responsibilities:

•        Accountable for all aspects of delivery of Technology Services to the site, within the agreed SLAs

•        Engagement with the Site Business leadership team and with the IT Business Technology Lead

•        Ensure the IT Reliability of the sites

•        Ensure the delivery of the projects defined in the portfolio.

•        End-to-end IT risk management at the site including lifecycle management and information security

•        Ensure compliance with GxP and validation processes

•        Manage vendors who are developing applications and who are providing the related support.

•        Communicate with end users and with key internal stakeholders (IT and business)

•        Provide with innovative ways of working and propose systems improvements.



·        Minimum BS/BA in Computer Science or equivalent required

·        10 years’ experience supporting Supply Chain, Manufacturing or Logistics required

·        Expert communication skills required including at the executive level required

·        Proven track record in optimizing processes and delivering upon cost reduction challenges required

·    Expert experience in GxP systems, Computer System Validation and proven track record in the support of FDA regulated systems and business preferred

·        Experience in application development and support preferred

·        Training with certification (Green or Black Belt) in Process and/or Design Excellence preferred

·        Training in Process Mapping and Design preferred

·        Working knowledge of IT Service Management frameworks including but not limited to ITIL preferred

·        Understanding of Agile methodologies and DevOps concepts preferred.

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