Johnson & Johnson Careers

Manager, Strategic Accounts

Philadelphia, Pennsylvania; Trenton, New Jersey; Baltimore, Maryland; Washington, District of Columbia; Newark, Delaware; Wilmington, Delaware
National Accounts

Job Description

Requisition ID: 9972180819

The Strategic Customer Group within Johnson & Johnson’s Medical Device Companies (JJMDC) is recruiting for a Manager, Strategic Accounts. This is a remote position to be located within 120 miles from one of the designated cities for this role, Philadelphia, PA or Baltimore, MD.

The Manager, Strategic Accounts will serve as the point person and lead voice for Medical Devices and Johnson & Johnson and develop the overall strategy and direction and manage the relationship and service delivery of assigned accounts. The One MD Lead Voice will have full ownership and accountability for success across the full MD portfolio.

You will develop sustainable strategic relationships with healthcare executives at targeted accounts to improve effectiveness with clinicians, economic and other critical decision makers, driving account growth and share of mind. This person is also directly responsible for MD/enterprise strategy that drives MD/J&J share, market basket, and overall profitability.
  • Responsible for the development of the account plan and the overall account strategy with all partners while working collaboratively to match customer’s needs and expectations with internal J&J capabilities
  • Ensures coordinated execution of customer solutions through clinical and economic services and programs.
  • Responsible for building a joint business/ value plan along with the delivery of key business reviews that addresses both JJMDC and customers long term goals which leads to achievement of growth targets.
  • Accountable for co-creation of contract strategy and pricing across platforms/product lines in coordination with the Contracting Directors.
  • Assess account needs and analyze customer data and prepare plans in partnership with field sales and other commercial resources to optimize customer satisfaction and overall business goals.
Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  • A minimum of a Bachelor’s degree is required. Advanced degree preferred
  • A minimum of 7 years of experience in sales management, strategic accounts, marketing and/or finance required
  • Residence within 120 miles of the designated cities (or willingness to relocate) is required.
  • Customer and Enterprise Leadership experience preferred
  • Experience with joint value creation and customer solutions preferred
  • Strong negotiation skills are required
  • Experience with financial acumen and analytics are preferred
  • Healthcare market and product knowledge is preferred
  • Experience in highly regulated industry is preferred
  • Contract management experience is preferred
  • Strong quantitative and analytical skills are required
  • Strategic thinking skills are required
  • Collaborative and influencing skills are required

Primary Location
United States-Pennsylvania-Philadelphia
Other Locations
North America-United States-New Jersey-Trenton, North America-United States-Maryland-Baltimore, North America-United States-District of Columbia-Washington, North America-United States-Delaware-Newark, North America-United States-Delaware-Wilmington
Johnson & Johnson HCS Inc. (6077)
Job Function
National Accounts
Requisition ID