Johnson & Johnson Careers

Senior Clinician, Product Safety & Performance

Irvine, California
Quality Systems

Job Description

Requisition ID: 7934180725

Johnson & Johnson’s Cardiovascular & Specialty Solutions (CSS) Group within Medical Devices is recruiting for a Senior Clinician, Product Safety & Performance located in Irvine, CA. The CSS Group serves a diverse base of customers in Ear, Nose and Throat (ENT), Infection Prevention, Electrophysiology (EP), Neurovascular, Surgical and Non-Surgical Aesthetics, and Reprocessing.

You, The Senior Clinician, Product Safety & Performance will be responsible for activities related to product safety surveillance and risk management, including review of data from clinical studies and spontaneous complaints for accuracy, completeness, regulatory reporting and potential safety issues. This individual will review and prepare reports on aggregate data and provide recommendation for further escalation. S/he will prepare complaint trend analysis, product risk assessments including Health Hazard Evaluations, clinical evaluation reports, risk management reports and FMEAs.

You, The Senior Clinician – Product Safety & Performance will provide guidance to Complaint Handling Specialists regarding investigation of product related events reported worldwide from patients, customers, clinical account specialists and clinical studies/registries in order to assess product relationship to reported complaint. This individual will provide clinical guidance and validate correct coding and regulatory reporting of complaint files by reviewing daily complaint reports. S/he will maintain and improve established coding guidelines to ensure consistency and accuracy with coding and reporting events. S/he will assess customer complaints for potential regulatory reporting, based on product specific criteria. This individual will verify that assessments of regulatory reporting requirements are accurate and in accordance with regulatory guidelines and product labeling. S/he will compose clinical conclusion to be included in the reports to competent authorities around the world.

You, The Senior Clinician – Product Safety & Performance will evaluate FAL findings for appropriateness and any significant issues. S/he will perform reviews of technical investigations and completeness of conclusions for returned product analysis for inclusion in Medical Device Reports. S/he will perform reviews of weekly complaint reports to identify any significant issues that need to be escalated or expedited. This individual will maintain malfunction code list and regulatory reporting tables is support of product launch activities (preparing surveillance system to capture data).

You, The Senior Clinician Product Safety & Performance will monitor customer complaint data for product quality trends. Review of monthly surveillance data to identify any significant triggers and provide an analysis of the triggered events to identify any safety concerns. S/he will participate in monthly trending board meeting and provide input on actions taken for identified signals. Complete Trend Analysis and make recommendations for further escalation when appropriate. Represent Quality Clinical interests in multi-disciplinary teams during product development. This individual will perform clinical reviews and provide input of clinically related product risk issues during the development of the clinical portion of risk management documents such as FMEA’s, Risk Management Plan, Risk Management Report and Clinical Evaluation Report in support of new product development and regulatory requirements. S/he will evaluate and review of non-Clinical contributions to risk management documents such as FMEAs, Risk Management Plans, Risk Management Reports and Distributed Product Risk Assessments for conformance to procedure, completeness, content and accuracy. This individual will ensure that safety surveillance operations activities supporting product release are efficient, effective and meet target timeframes from both a compliance and business perspective. This individual will act as Clinical representative for clinical changes and non-regulatory change assessments to Instructions for Use.

You, The Senior Clinician – Product Safety & Performance will also provide clinical complaint review as requested from regulatory bodies for individual complaints, annual reports or for certificate renewal. This individual will coordinate, prepare, or review complaint data for regulatory submissions for domestic or international projects. S/he will provide education and training to employees about products, best practice to report complaints and return complaint products. S/he will participate in internal or external audits.

  • A minimum of a Bachelor's Degree is required.
  • A Bachelor's Degree in a health science field, Registered Nurse (RN) Degree/License, RPh, Phar.D. or equivalent is preferred.
  • A minimum of 4 years of nursing and/or industry experience is required.
  • Knowledge of medical terminology is required.
  • Experience in scientific research is preferred.
  • Cath Lab, ICU or Clinical experience is strongly preferred.
  • Regulatory Affairs/ Quality Assurance and/or complaint handling experience in the Pharmaceutical or Medical Device industry is preferred.
  • Knowledge of regulatory reporting requirements is preferred.
  • Experience with health hazard evaluations is preferred.
  • Experience interacting with the FDA is preferred.
  • Risk Management experience is preferred.
  • Excellent communication and analytical skills are required.
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required.
  • The ability to collaborate in a cross-functional team environment is required.
  • This position is located in Irvine, CA and may require up to 15% domestic and/or international travel.

Primary Location
United States-California-Irvine
Biosense Webster Inc. (6010)
Job Function
Quality Systems
Requisition ID