Johnson & Johnson Careers

Credit and Collections/Escheatment Analyst

Tampa, Florida
Accounts Receivable

Job Description

Requisition ID: 7722190617

Johnson & Johnson Family of Companies is recruiting for a Credit and Collections/Escheatment Analyst within the Johnson & Johnson Global Services organization located in Tampa, FL.

Caring for the world, one person at a time, inspires and unites the people of Johnson & Johnson. We embrace research and science – bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. We have more than 275 operating companies in more than 60 countries, with more than 128,700 employees. Our worldwide headquarters is located in New Brunswick, New Jersey, USA.

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.” There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Job Description Details:

The Credit Collections/Escheatment Analyst is responsible for complying with individual state laws governing Escheatment of unclaimed property. He/she manages a portfolio made up of accounts on a net credit balance. This position will proactively manage assigned accounts through the invoice to cash cycle to include collections, billing dispute identification and resolution, and the escheatment process.
  • Responsible for the proper disposition of unclaimed property.
  • You will attempt to find the rightful Owners, generally with a Due Diligence Letter (DDL) to the property owner at the last known address on record.
  • Send and receive Due Diligence Letters following each state regulations.
  • Request and Verify Property Owner Identification.
  • Monitor the Dormancy Period of property.
  • Verify identification to property owner's information, including beneficiaries claiming deceased property.
  • Filing Escheatment returns and preparing remitting payments by check or wire transfer.
  • Recording and maintaining the records which detail the dates when property came into existence (e.g., issuance of a check, receipt of a deposit).
  • Work with other team leads in preparation for unclaimed property state reports.
  • Initiating the check reissuance to property owners from Accounts Payable for unclaimed funds using multiple systems i.e. Ariba, Aravo, SAP.
  • Exercise judgment within generally defined practices/policies in selecting methods and techniques for resolving problems.
  • Identify/ execute opportunities for process improvements to increase efficiency.
  • Develop positive working relationships to accomplish key Finance Department objectives.
  • Collaborate internally with Sales, Supply Chain, etc. to respond to customer related inquiries. Participate in negotiations and contribute to cross-functional, end-to-end solutions to improve cashflow and the customer experience.
  • Proactively manage assigned accounts through the invoice to cash cycle to include collections, billing dispute identification and resolution.

  • A minimum of a Bachelor’s Degree is required; preferably in Finance, Accounting or Economics
  • A minimum of two (2) years of experience in Finance, Accounts Payable/Receivable, Accounting or related industry experience is required.
  • Prior work experience in Finance, Accounts Payable/ Receivable, Accounting or related is strongly preferred.
  • CCE or other credit certifications are preferred.
  • Microsoft Office – Intermediate skill level is required. (For example, candidate must have proficiency to utilize excel charts, pivot tables, v-lookup, and mail merge).
  • SAP AR/FSCM experience is strongly preferred.
  • Experience with unclaimed property is required.
  • Update reconciliation spreadsheets and prepare unclaimed property entries for quarterly reporting.
  • Process Excellence knowledge or certification would be helpful.
  • Strong negotiation skills are required.
  • Strong collaboration and relationship building skills, negotiation skills, customer service skills, attention to detail, process orientation, strong oral and written communication skills, ability to present financial data in a meaningful way cross functionally and to different levels of leadership, problem solving skills, sense of urgency is preferred.
  • Approximately 10% travel is required (domestic to other J&J sites)
  • Position is located in Tampa, FL
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Primary Location
United States-Florida-Tampa-
Johnson & Johnson Services Inc. (6090)
Job Function
Accounts Receivable
Requisition ID