Johnson & Johnson Careers


Raritan, New Jersey; Horsham, Pennsylvania
Drug & Product Safety Operations

Job Description

Requisition ID: 5426190522

Janssen Research & Development, LLC, a member of the Johnson & Johnson Family of Companies, is recruiting for Associate Director Case Receipt located in Horsham, PA or Raritan, NJ. 

The Associate Director Case Receipt will:

  • Directs and supervises the operational and management activities of a team of Manager 1 staff at defined Case Receipt Inbound Centers.  May manage Safety Coordinators and/or Safety Associate staff
  • Liaises with staff in GMSO functions (Case Processing, Safety Reporting, etc.) as appropriate to facilitate compliant, timely and efficient inbound case receipt, registry and/or literature surveillance processes
  • Directly responsible for the management of a team of staff within Case Receipt, GMSO
  • Manages teams/personnel in daily activities relating to case receipt, non-serious case processing, due diligence and/or literature surveillance activities Overseeing performance management, staff development plans and execution of those plans
  • Participates in recruitment of staff
  • Identifies resource needs and allocations to ensure appropriate functioning of team
  • Evaluates and identifies staff training needs to ensure all personnel trained within team, and is responsible for oversight of training compliance of direct reports
  • Expertise in operations activities including case receipt, non-serious case processing, due diligence and/or literature surveillance activities (or other functional expertise)
  • Leads the development and implementation of strategic direction for case receipt and/or literature surveillance functions
  • Supports and deputizes for Senior Director, Case Receipt initiatives, as identified

  • A minimum of a RN or BS degree in health related field, PhD/PharmD OR other related scientific degree/qualification OR for nurses and pharmacists, certification/licensure is required (E.g. RN, RPh,PharmD)
  • Previous industry and/or clinical experience with a focus on pharmaceutical safety related areas, including individual and aggregate reports. Typically demonstrated by a minimum of 8 years pharma experience and 3 years in a management role
  • Extensive knowledge and experience with safety reporting and regulatory compliance, and experience of international safety reporting/regulations
  • Experience with multinational integration activities
  • Experience in high volume work environment preferred
  • Previous experience in a relevant management role is required
  • Ability to allocate resources and provide personnel management to staff
  • Ability to identify, hire and retain professional staff
  • Previous experience in a relevant management role is preferred, however is not essential
  • Strong leadership skills, ability to lead a team
  • Leadership skills for planning professional development of direct reports
  • Ability to coordinate and harmonize workflow activities of the team
  • Ability to evaluate processes and procedures against outcomes to identify methods to improve efficiency, accuracy and compliance
  • Ability to utilize appropriate initiative and autonomy in achieving objectives; works independently
  • Ability to facilitate change
  • Ability to thrive in a global matrix environment
  • Demonstrates strong Credo values
  • Ability to organize training activities and train personnel on pharma safety topics
  • Ability to identify training needs of team members
  • Excellent verbal, written and presentation skills
  • Good computer skills (Word, email) and familiarity with safety systems
  • Knowledge or experience with Excel, PowerPoint, Visio preferred

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Primary Location
United States-New Jersey-Raritan-1000 US HIghway 202
Other Locations
North America-United States-Pennsylvania-Horsham
Janssen Research & Development, LLC. (6084)
Job Function
Drug & Product Safety Operations
Requisition ID