Johnson & Johnson Careers

Sr. Associate Manager, Customer Development - Amazon, Baby

Skillman, New Jersey
Selling Consumer

Job Description

Requisition ID: 4128181009

Johnson & Johnson Consumer, Inc, a member of Johnson & Johnson’s Family of Companies, is currently recruiting for an Sr. Associate Manager, Customer Development for Amazon Baby to be based out of Skillman, NJ. 


Johnson & Johnson Family of Companies touches more than a billion people’s lives each day through our health care products and services, our corporate giving, and the volunteer efforts of our employees. The Johnson & Johnson Family of Consumer Companies develop and market beloved brands that address the needs of consumers and health care professionals worldwide. Our portfolio ranges across several distinct business units: Baby Care, Oral Care, Compromised Skin Care, Beauty, Feminine Care, and OTC products.      


Key responsibilities include, but are not limited to:

  • The Sr. Associate Manager, Customer Development is the key daily interface responsible for the customer relationship with the Amazon Baby business
  • Has direct selling responsibility and is accountable for achieving shipment goals and consumption sales objectives by managing the J&J baby portfolio
  • Develops and executes customer-specific business plans that support and are aligned to customer and marketing strategies
  • Monitors key metrics to track progress and adjusts the plan as needed to deliver results
  • Manages a trade promotional budget and retail media investments for optimal ROI
  • Ensures internal/external alignment, while growing and maintaining relationships with key stakeholder
  • Develops and executes Amazon 1P business plans to deliver sales results, including maximized volume potential, increased merchandising effectiveness, growth of the baby business and brand share
  • Specifically, develop and maintain the on-line channel portfolio of J&J items while balancing customer item profitability metrics
  • Raise the 'on-line IQ' across J&J Consumer via business insights and analytics. Specifically, collect and report J&J on-line data across all brands powering the path to purchase utilizing POS and other metrics available via the customer portal (Vendor Central – Amazon’s portal)
  • Responsible for accurate forecasting of monthly sales for J&J baby brands
  • Lead annual business planning process within the baby business
  • Leverage business analytics to influence customer and company decision making at all levels
  • Utilizes internal/customer business systems to manage and maximize plans (i.e. LYNX, ISIS & Vendor Central – Amazon’s Portal). Regularly reconciles deductions/payments and updates promotional plans to remain within budget
  • Creates impactful, insights-based presentations in order to translate sales objectives into customer strategy and business plans around distribution, merchandising, promotion, and online site placement


  • A minimum of a Bachelor’s Degree in Business, Marketing, or related field is required
  • A minimum of 5 years of total business experience is required
  • At least 3 years in the consumer packaged goods industry, ecommerce, or Amazon specific experience is preferred
  • Previous eCommerce experience strongly preferred
  • Previous Customer facing experience preferred
  • Previous Sales Strategy experience preferred
  • Ability to prioritize and to successfully manage multiple projects/initiatives is required
  • Ability to work in a complex & matrix environment is required
  • Ability to interpret and communicate complex business data is required
  • Ability to manage conflict and negotiate successfully is required
  • Strong interpersonal skills and ability to build relationships is required
  • Strong computer skills, including MS Office Suite applications, sales database, and web applications is required
  • This role will be located in Skillman, NJ with up to 30% travel

Primary Location
United States-New Jersey-Skillman
J & J Consumer Inc. (6101)
Job Function
Selling Consumer
Requisition ID