Johnson & Johnson Careers

Associate Manager, Customer Development – Pharmapacks

Skillman, New Jersey
Sales Administration

Job Description

Requisition ID: 4108181009

Johnson & Johnson Consumer, Inc, a member of Johnson & Johnson’s Family of Companies, is currently recruiting for an Associate Manager, Customer Development for Pharmapacks to be based out of Skillman, NJ.


Johnson & Johnson Family of Companies touches more than a billion people’s lives each day through our health care products and services, our corporate giving, and the volunteer efforts of our employees. The Johnson & Johnson Family of Consumer Companies develop and market beloved brands that address the needs of consumers and health care professionals worldwide. Our portfolio ranges across several distinct business units: Baby Care, Oral Care, Compromised Skin Care, Beauty, Feminine Care, and OTC products.       


Key responsibilities include but are not limited to:

  • Support expansion of third party reseller marketplaces in the US with Pharmapacks customer
  • Support efforts to expand strategic partnership with Pharmapacks from Amazon to include other marketplace platforms such as (but not limited to) eBay, Walmart, etc
  • Take ownership to execute, maintain, and grow online presence of J&J with Pharmapacks – including flawless execution of digital 4P strategies and tactics
  • Own the execution of customer digital shelf in partnership with the customer to win SEO across platforms fulfilled by Pharmapacks
  • Support search and retail media strategies that drive demand, execute SEM/SEO tactics that result in optimal conversion growth online
  • Shape and deliver measurement and analysis of business performance, category and competitive insights
  • Influence decision making with internal stakeholders to help shape and execute new marketplace strategies needed to accomplish key goals and objectives by working through others who have no direct reporting relationship
  • Support efforts to deliver necessary capabilities required to with online marketplaces across multiple J&J stakeholders including supply chain, R&D, global marketing, local marketing, shopper marketing, and sales strategy
  • Partner closely with Amazon 1P direct team to coordinate strategies holistically across the Amazon platform, owning execution of 3P strategies with Pharmapacks across the total J&J consumer portfolio
  • Serve as a change agent within the eCommerce channel, at the customer, and internal J&J franchises driving and instituting strategies that enhance collaborative efforts of J&J companies and devising innovative strategies/solutions that result in increased sales, profit and/or business productivity
  • Be the voice of third party marketplace strategies with Pharmapacks as seller of record and what it takes to win with internal J&J stakeholders to influence eCommerce strategies, that result in tangible outcomes for the channel
  • Responsible for managing trade and retail media investments to grow select online marketplace sales objectives
  • Accountable to deliver online marketplace sales/growth targets for Pharmapacks across select online marketplace platforms such as Amazon and eBay

  • A Bachelor’s degree in Business, Marketing or related field is required
  • A minimum of 3 years total business experience is required.
  • Prior experience in a consumer products company preferred
  • eCommerce experience is a plus
  • Cross functional experience is a plus
  • Ability to prioritize and to manage multiple priorities successfully is required
  • Ability to navigate through rapid change and high levels of ambiguity is required
  • Ability to work in a complex, matrix environment where priorities change rapidly, and tight deadlines exist is required
  • Strong collaboration and communication skills is required
  • Knowledge of principles of management and training & development systems is required
  • Proven ability to negotiate successfully and to resolve challenge and conflict arising out of everyday business situations and competing needs across dotted line reporting relationships is required
  • Strong computer skills, including web applications, MS Office and sales database applications per computer proficiency standards is required
  • This role will be located in Skillman, NJ and require up to 25% travel

Primary Location
United States-New Jersey-Skillman
J & J Consumer Inc. (6101)
Job Function
Sales Administration
Requisition ID