Johnson & Johnson Careers

Senior Supplier Relationship Manager - North America Facilities Services Strategic Partners

New Brunswick, New Jersey
Procurement


Job Description

Requisition ID: 2611190423

Johnson & Johnson is currently recruiting for a Senior Supplier Relationship Manager - North America Facilities Services Strategic Partners located in New Brunswick, NJ.

 

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people.

 

With $81.6 billion in 2018 sales, Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. There are more than 250 Johnson & Johnson operating companies employing over 125,000 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.

 

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

 

The Senior Supplier Relationship Manager will be responsible for managing the relationships of critical strategic suppliers to Johnson & Johnson Companies. This spend under management (over $200 million) requires a high degree of collaboration with key stakeholders in Facilities Management and General Managers across the regions to execute. This individual will identify, develop and direct the relationship, development and implementation of the supplier strategies as outlined by the Category Leads.  They will plan and direct activities and deliver against targets for financial performance, quality, service and compliance adherence.

 

The Senior Supplier Relationship Manager scope of responsibilities include:

  • Develop and drive the Procurement vision with the stakeholder community.
  • Developing the vision, strategy and implementation plan for specific critical strategic suppliers to meet the strategies set forth by the Category Leads as well as meeting the long-range requirements of the business partners and deliver the maximum value for JNJ
  • Interface directly with supplier leadership of critical strategic suppliers to assure JNJ’s objectives are met, including quality, reliability, innovation and cost.
  • Develop deep supplier relationships with strategic suppliers to include data review and analysis, performance management and development and improvement of end to end value, and bring innovation to the business
  • Understands operational considerations.  Identifies business demand requirements and partners with Category Leads to deliver annual value improvements and drives competitive advantage.  
  • Deliver on financial, service, reliability, quality, innovation, and growth commitments
  • Escalate issues that may impact the Global Procurement organization or effectiveness of the strategic relationships.
  • Proposes and provides input to purchasing policies, procedures and performance standards.
  • Conducts contract health assessments to ensure they are working effectively and implements remedies needed.
  • Provides input to departmental objectives and makes recommendations to improve organizational effectiveness.
  • Summarizes issues and actions taken on escalated problems for management. Executes on resolutions.
  • Reviews reports on key market trends and pricing as well as the development of new materials or products and provides results to management.
  • Approves supplier selection and handles negotiation of contracts for key initiatives.
  • Establishes and maintains effective communication with vendors to ensure product, service and quality standards.
 
Major Duties & Responsibilities

Approximate Percentage of Time - Tasks/Duties/Responsibilities

  • 40% - Manage supplier relationships, communicate changes to category strategy, execute joint collaborative initiatives, and monitor supplier performance
  • 10% - Conduct supplier business reviews; establishing cadence and agenda together with category lead and business lead plus other appropriate parties to be involved
  • 25% - Monitor and report risks in supplier relationships and utilize key insights in the development of the long-term procurement vision and strategy
  • 20% - Facilitate the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles
  • 5% - Lead team meetings and provide updates to Global/Regional Procurement Leadership


Qualifications
  • A bachelor’s degree is required.
  • A minimum of 8 years of relevant work experience
  • Experienced professional with business experience in roles across a variety of functional specialties including general management, Supply Chain or Technical field, at least 5 years within a Procurement environment
  • Experience managing large strategic suppliers is required.  IFM (Integrated Facilities Management) supplier experience is preferred.  
  • Broad-based understanding of business operations and practices and core Procurement areas of focus regarding Supplier Management
  • Strong verbal and written communication skill with ability to confidently present complex information
  • Effective Influencing skills and ability to understand and influence individuals & groups
  • High level of credibility with internal customers, and with the supplier community
  • Working knowledge and experience in Sourcing Processes, Contracting, Negotiations
  • Strategic thinking, analytical skills, sound judgment and decision making/problem solver
  • Strong project management skills with a demonstrated track record of delivering against targets and objectives
  • Able to prioritize requests and propose effective cost/customer service alternatives when necessary.  
  • Ability to show judgment in developing new approaches and resolving issues
  • Strong Business acumen and Customer Orientation (building and maintaining strong relationships with J&J Management)
  • Proven track record in leading cross-functional teams
  • Demonstrated flexibility and willingness to respond to changes in the external environment, while ensuring the organization is able to effectively and efficiently move through transitions
 
Preferred Experience:
 
  • High level of proficiency with core Procurement skills (e.g., supplier management and performance, supply market analysis, Category Management, Procurement Excellence, etc.)
  • High level of credibility with internal customers, and with the supplier community
  • Strong influencing skills with ability to see issues from multiple viewpoints and understand differing needs of stakeholders (e.g., businesses, Procurement LT, Marketing, R&D, Supply Chain); has "presence"
  • Proven project manager with ability to lead cross-functional teams
  • Strong business acumen
  • Demonstrated flexibility and willingness to respond to changes in the external environment, while ensuring the organization is able to effectively and efficiently move through transitions
 


Primary Location
United States-New Jersey-New Brunswick-
Organization
Johnson & Johnson Services Inc. (6090)
Job Function
Procurement
Requisition ID
2611190423