IT Senior Manager, Solution Lead – Human Resources

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Job Description

Johnson & Johnson is seeking an IT Senior Manager, Solution Lead – Human Resources to be located in New Brunswick, NJ.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people.


Do you seek big, complex, ambiguous problems? Are you passionate about having a meaningful impact on the experience, effectiveness, and efficiency of your colleagues through innovative technology solutions?

The IT Senior Manager, HR Solution Lead within our Corporate Business Technology team will work at the intersection of business strategy, human-centered design, and emerging technology platform/program delivery.  They will own helping to shape the digital strategy & technology capability for Global Health Services and Workforce Analytics.

The Solution Lead works with business and technology stakeholders to identify business priorities and product needs. They lead cross-functional teams to drive solutions and conducts experiments to test solutions and prove value propositions. They engage necessary and appropriate resources across product lines and shared services per solution blueprint and align IT capacity with top business priorities. They deliver initiatives aligned to the product vision, goals and business value. They monitor the progress of program components to ensure overall goals, schedule, budget, and benefits of the program are achieved and ensure adherence to J&J processes and standards.

They will be responsible for understanding industry trends, customer demands, global strategies and driving capabilities from experimentation through deployment and support. They will actively engage functional leaders and will be responsible for developing J&J Technology as a competitive advantage and enabler of digitization for the corporate functions and domains.

If you have previous experience in product and software development, implementation of large off-the-shelf complex packages, complex software integrations, roles executing large programs, are naturally curious, have a drive for technology, are comfortable with ambiguity, managing complex relationship matrixes, and influencing other senior peers in other groups, bringing an excellent consulting and long term planning insights, and are passionate about improving our employee’s lives, we encourage you to apply today.

  • Strategy & Implementation: Have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. Maintain program initiatives that adhere to organizational objectives.
  • Business Problem Definition: Understand and translate business problems faced by the Human Resources function into a value case & comprehensive set of solutions spanning process, technology, data, governance & user experience supported by defined, baselined value realization key performance indicators
  • External Insights: Understand external trends and insights related to Human Resources process & technology, including digital trends to provide foresight necessary to inform strategies
  • Incubation & Solution Design: Ensure that product development efforts incorporate an approach that starts with experimentation with end users / prototyping to validate expected impact, includes human-centered design, embraces agile principles & minimum viable product definition, incorporates external insights, required end to end process optimizations, and compliance engagement
  • Value Realization: Define expected value impact of investments across the portfolio
  • Portfolio Management: Partner with the Strategy & Operations team to lead rigorous, data driven portfolio prioritization efforts including portfolio management process design efforts to enable a value driven intake governance process
  • Architecture: partnering with the HR architecture team to define the role each system plays within our landscape aligned with business capabilities
  • Internal Partnerships & Leadership Alignment: Act as the primary trusted advisor to HR & technology leaders across all lifecycles of product development starting with inception through to value realization & ongoing continuous improvement, and communication of progress against strategic objectives
  • Product Management: Partner with product management teams to ensure roadmaps are oriented to deliver HR business & technology strategy, value creation objectives, and measurable key performance indicators
  • External Partnerships: Manage vendor relationships to influence development roadmaps & ensure that our needs will be met by our technology partners
  • Execution: Support the execution of individual initiatives through the development and application of standard for scope, schedule, budget, resource and risk/issue management.
  • Management: Work closely with business sponsors, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives. Work with other program managers to identify risks and opportunities across multiple initiatives within the department.
  • Team Leadership: Through influence, lead a team of professionals to deliver on business value & satisfaction, quality, and performance. Oversee multiple squads, ensuring product goals are achieved.

We believe that experience developing insight-led strategy, crafting innovative technology solutions, experimentation, agile ways of working, intellectual curiosity, empathy, and leading agile teams are critical to enable you to be successful. Furthermore, it is essential that you are a natural collaborator, who has the leadership presence to influence results and build a strong sense of collective team engagement. We desire the candidate who has experience structuring & facilitating large programs with senior partners. In addition to these core skills, we would expect you to have the following technical expertise:

  • Data strategy, advance analytics, governance, technology, and process definition
  • Digitization efforts spanning experience platforms, artificial intelligence / machine learning through to robotic process automation
  • HR or enterprise systems

Reporting to the HR Solution Lead Director in the Corporate Business Technology team, you would own, lead and manage execution of core elements of the platforms/products and partner closely with global and regional process owners and functions to maximize the Programs execution and delivery. 

  • 8+ years of relevant experience in leading technical and / or Enterprise Complex programs and associated teams
  • Strong leadership, communication and interpersonal skills
  • Effective manager of people and strong team-building skills
  • Exceptional leadership, time management, facilitation, and organizational skills
  • Outstanding working understanding of change management principles and performance evaluation processes
  • Technical expertise in:
    • Data strategy, advance analytics, governance, technology, and process definition
    • Digitization efforts spanning experience platforms, artificial intelligence / machine learning through to robotic process automation
    • HR or enterprise systems
  • Ability to travel 10 – 20 % of the time
  • Master’s Degree with focus on Computer Science, Computer Engineering; MBA.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location
United States-New Jersey-New Brunswick-
Johnson & Johnson (6067)
Job Function
Info Technology
Requisition ID