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SENIOR CUSTOMER DEVELOPMENT MANAGER

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Job Description


Responsibilities

  • Develops, implements, monitors business plans towards the achievement of targets in Modern Trade key account.
  • Responsible for the achievement of sales KPIs of the assigned key account Modern Trade Hypermarket/Pharmacy.
  • Contributes to the growth and operating results of the company by developing J&J’s business in these direct accounts.
  • Manages Trade Promotional budget and the allocated Trade Fund to generate the desired profitable sales mix and develop plans to address variation versus Budgets and provide demand forecast.
  • Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans.
  • Responsible on business building activities to customers to ensure sales targets are achieved within budget spend rate.
  • Implement Customer’s Trading Terms, Business Plans, Financial Viability Analysis recommendation and trade pricing strategy.
  • Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.


Qualifications

Requirements

  • Degree qualified with approximately 5+ years FMCG experience in a similar role
  • Strong account management experience specifically in consumer / modern retail space. Preferably who have managed Modern Trade Account – Tesco / Watsons / Guardian / Aeon Group / Giant.
  • Commercially focused with strong financial acumen and a high level of attention to detail
  • Experience in delivering strong account management plans with a record of accomplishment in being able to connect with and influence key decision makers
  • High level of motivation with an ability to create a positive and engaging environment with team members and sales operation team
  • Ability to travel frequently to customer sites and stores.


Primary Location
Malaysia-Selangor--
Organization
Johnson & Johnson Sdn. Bhd. (8275)
Job Function
Sales
Requisition ID
2005805721W