Business Analyst Deliver (UK)

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Job Description

Job Title:   Business Analyst Deliver
Location:   UK High Wycombe (max 25% Travel required)

GCF: 25



A Business Analyst (BA) Deliver is reporting to the Product Line Owner Deliver for Pharma Commercial EMEA, within the JJT Supply Chain ERP organization.



In the Deliver domain, the Galaxy SAP instance is the main application for more than 40 MRCs in the region to manage the Order to Cash (OTC) processes.


The BA role requires an in-depth and broad understanding of business processes and application design, coupled with skills to manage relationships with partners across Business and IT.


The position is responsible for Business process alignment, Requirements definition, Functional solution ownership and Implementation of new functionalities and changes of functionalities for the OTC processes in a group of countries (“cluster”) and on EMEA level.


Business process alignment and solution ownership

  • Act as key partner for Business Process Owners (BPO) in Order to Cash. Align for identification and prioritization of new initiatives and process improvements. Keep close contact with business and stay up-to-date with market dynamics. Ensure geographical presence by liaising with key users in the Operating Companies. Act as “eyes, ears and voice” in the different Markets assigned across the region.

  • Acquire solid knowledge of how processes and solutions are adopted and used by different user groups and geographies. Act as Functional Solution Owner OTC for a cluster of countries in EMEA. Decide which enhancements can be implemented and when. Balance between standards, strategies and business need to guide well informed decisions. Balancing local requirements with regional re-usability.

  • Perform FIT/GAP analysis comparing current business processes and capabilities and the future processes. Pro-active exploration of improvements, functional capabilities as well as advanced technologies (Continuous process improvement). Showcase expert knowledge of changing business processes and the subsequent impact on applications.

Implementation of enhancements and projects
  • Translate business requirements into User stories, use cases and acceptance criteria in the AGILE methodology

  • Design functional solutions with clear indication which capabilities are available (in standard SAP or J&J) and which need enhancement. Interlink design consequences to other workstreams and initiatives in order not undermine scalability and success of the solution.

  • Align with the Product owner on solution vision and prioritization.

  • Explain to Business partners how requirements are implemented from a functional standpoint in SAP.

  • Be part of the scrum team. Transfer and clarify the requirement and solution concept to the functional analysts for configuration and developers for coding. Define impact of and review changes to the SAP system and ensure every deliverable is aligned to a definition of readiness.

  • Ensure the quality of the solution delivery, both functional and technical.

  • Organize, prepare and support User Training, business simulation testing and User Acceptance testing.

  • Take accountability for all the changes that are implemented for the process in area of responsibility

  • Serve as Subject Matter Expert for the functional process. Liaise with the Support Manager for support of L3 tickets and changes. Provide functional expertise & drive the correct solutions.

  • Contribute to project assessments: Define project scope, business benefits, solution concept, project budget and planning. Identify potential risks & constraints.


Required skills:
  • B.A. /B.S. degree in Information Technology, Computer Science, Economics or other related field; an advanced degree is desirable.  Professional certifications are a plus, especially in SAP SD, Project Management and ITIL.

  • Strong knowledge of Order to Cash process, and Supply Chain processes in general.

  • IT experience in a corporate environment supporting SAP projects.

  • Hands-on functional configuration experience with SAP-SD.

  • Thorough knowledge of SAP SD integration with MM and FICO.

  • Experience with interfaces, IDOCs, ABAP and/or SAP authorizations is a plus. Ability to debug ABAP code.

  • Experience in SD requirements gathering; customer interaction, detailed documentation of requirements and functional specifications, creation of process and data flows

  • Ability to work in a virtual team setup (combination of on-shore, near-shore and offshore), including diverse groups of people with varied backgrounds and cultural experiences. Solid relationship-building skills, team player. Positive and collaborative attitude.

  • Strong analytical skills and problem-solving skills.

  • Strong communication skills and a fluent knowledge of English.

  • Strongly result driven, quick learner, self-starter, work independently.

  • Strong planning and tracking skills; realistic planning and delivery according to plan.

  • High sense of compliance. Solid knowledge of formal Change Management and System Development Life Cycle methodologies. Knowledge of SOX compliance and/or GMP validation is a plus.

  • Good knowledge of Word, Excel, PowerPoint and other MS office tools is a must.

  • Experience with JIRA and XRAY


Primary Location
United Kingdom-England-High Wycombe-
Janssen Cilag Ltd. (7360)
Job Function
Info Technology
Requisition ID