Business Support and CRM specialist

Get Referred

Job Description


At Janssen, we are dedicated to addressing and solving some of the most important unmet medical needs of our time in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases.  Driven by our commitment to patients, we bring innovative products, services and solutions to people throughout the world. Janssen is a pharmaceutical company of Johnson & Johnson.  Please visit for more information.

Business Support and CRM Specialist
Location: Sofia

Contract: Full time, Maternity cover contract

The responsibilities & the impact YOU will have:
  • Responsibility for management of iConnect (Veeva CRM Solution) and Business Intelligence tasks
  • Supporting operations of company in achievement of brand goals and grow the business in line with the company goals
  • Daily support and implementation of the new iConnect functionalities supporting all company functions
  • Active maintenance and development of all iConnect functionalities
  • Daily support on operating company level for all iConnect users, provides business and logistics support to the commercial team. 

We would love to hear from YOU, if you have:
  • Experienced in CRM/Data base business management and corresponding systems maintenance is a plus
  • Database management, CRM system maintenance, Veeva CRM system experience and familiarize with ClickView is a plus
  • Excellent communication skills (oral, business writing, presenting and listening)
  • Native local speaker and fluent English knowledge of both spoken and written,
  • Ability to navigate and produce results in a global, matrix organization, strong cross-departmental support, interdisciplinary approach
  • Strong customer focus and service orientation
This is what awaits YOU at J&J:
  • An opportunity to be part of a global market leader.
  • A dynamic and inspiring working environment.
  • Many opportunities to work on challenging projects and assignments.
  • Possibilities for further personal as well as professional development.
  • Many employee benefits.

Primary Location
Johnson & Johnson Bulgaria EOOD (7398)
Job Function
Requisition ID