Learning Administrator

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Job Description

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”
There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.
Learning Administrator
Location: Prague 
Contract: Full-time, unlimited contract

The Learning Administrator is mainly responsible for setting up learning objects (courses) in the Learning Management System (LMS) inclusive of curricula and certifications. 

Your responsibilities & Your Impact:
  • Analyzing and creating user groups and seting up and processes proxy/learning assignments
  • Generating reports and performs other learning-related activities (inclusive of but not limited to doing quality assurance of work, validation, SharePoint and similar or supporting tools management, e-learning testing, UAT and/or UAT script writing, session/class management, course and curriculum re-versioning, systems interface data verification, marketing email and other communications management, documentation and survey, assessment and post-course evaluation management)
  • Managing end user and admin queries or requests via case management tool (CMT), SharePoint, email, phone, messenger or other Helpdesk intake tools
  • Utmost integrity, teamwork and dedication to quality (world-class) customer service is expected from the role

We would love to hear from YOU, if you have:
  • Knowledge of learning and other HR or talent-related technologies
  • Experience using Service Center and Helpdesk technologies
  • Uncompromising dedication to client and customer happiness
  • Demonstrated understanding of how work and local activities integrate with global and broader HR functional work and HR standards
  • Results-oriented, motivated, positive-minded, and with collaborative interpersonal skills needed to build a cohesive team
  • Ability to work effectively in a fast-paced environment, handle multiple tasks/projects at the same time together with daily planned and unplanned operational activities
  • Strong written and verbal communication skills
This is what awaits YOU at J&J:
  • A challenging and interesting job in one of the biggest global healthcare companies
  • Extensive long-term opportunities for personal and professional development
  • Healthy and active work environment
  • Competitive salary based on experience and comprehensive benefits package:
    • 5 weeks of vacation, home office, flexible working hours, sick days
    • Meal vouchers, Cafeteria, referral award, life and accident insurance, MultiSport card
    • Contribution for: Prague public transportation, language study, illness leave, pension contribution,
    • Refreshment in the workplace, company gym, free sports activities, corporate events 
The benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits.

Primary Location
Czech Republic-Prague-Prague-
JNJ Global Business Servi (7761)
Job Function
Human Resources
Requisition ID