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[Medical Devices] Customer Service Specialist

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Job Description


Johnson & Johnson is the world's most comprehensive and broadly based healthcare Company, touching the lives of nearly a billion people every day.  Our Family of Companies throughout the world compete in consumer, pharmaceutical, and medical devices and diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.
 
Founded in 1972, Johnson & Johnson (HK) Ltd. Taiwan Branch is the first foreign owned enterprise of Johnson & Johnson Company in Taiwan. We take pride in providing and continuously introducing the most advanced medical devices to Taiwan healthcare market. Over the last forty years, a deep understanding of the medical marketplace, unrivaled attention to the needs of patients and commitment to high quality has positioned us as the market leader in Taiwan.
 
Job Description
-      Good at the order management , e.g. order entry/follow up and support administration affairs.
-      Collaborate with BUs for customer requreiemnts and company internal process
-      Develop strong relationships with customes  and administrative personnel
-      Handle Customer Requirements and Complaints
-      Documentation management.
-      Hands-on experience with ERP systems, such as SAP

Required
-        University graduate or college graduate majoring in business administration
-        At least with 2 years experience in customer service function; work independently and willing
         to take challenge
-        Good command of English
 
Desirable
-        Strong communication and interpersonal skills
-        Detailed & result Oriented
-        Competent computer literacy, word, Excel and power point
-        Team- work spirit

Qualifications
see above
Primary Location
Taiwan-Taipei-Taipei-
Organization
Johnson & Johnson Medical Taiwan Ltd. (8582)
Job Function
Customer Service
Requisition ID
1905786887W