Senior Account Manager - Nottingham

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Job Description

Senior Account Manager - Neuroscience

Territory - 

Who is Janssen?

We’re more than 30,000 people working hard to prevent, treat, cure and stop some of the most devastating and complex diseases of our time. From heart disease to HIV, Alzheimer’s disease to cancer, we are committed to issues that touch everyone’s lives.

Why join the Janssen Neuroscience team?

The Janssen Research & Development Neuroscience team is focused on neurodegenerative diseases and mood disorders, and we continue our important commercial activities in schizophrenia. While our primary interest is in programs aimed at the discovery and development of novel medicines, we are also interested in new biomarkers and companion diagnostics to drive earlier and more accurate diagnosis, treatment response and outcome prediction in these core focus areas.

Looking for an opportunity to impact positive change?

An exciting opportunity has arisen for a Senior Account Manager to work in a new therapeutic area that is growing and has a high unmet need in terms of treatment availability for patients suffering with mental illness. This presents a unique opportunity to start on this amazing and thought-provoking journey from the very beginning. Janssen Neuroscience are bringing the first transformational medicine within 30 years to the UK market thus expanding their current neuroscience portfolio, team and heritage within the mental health space.

Janssen was founded by Paul Janssen, who had a real desire to improve people’s mental wellbeing and coined the phrase ‘patients are waiting’. Neuroscience was the very first therapeutic area that Janssen as a company invested in and Janssen are one of the few pharmaceutical companies who are continuing to invest in this space as our societal awareness and needs increase around mental health.

As a Senior Account Manager - Neuroscience, your main responsibilities will include:


  • Use the selling model to promote the product’s clinical attributes/benefits and value propositions to positively influence prescribing behaviors for the company’s products

  • Craft and deliver a blend of customer interactions, to include: face-to-face (single call/group meetings), telephone and digital

  • Use the selling & marketing assets and technologies to deliver in-call excellence

  • Record all customer interactions and information in the iCONNECT system in accordance with SOP

  • Develop and maintain strong clinical knowledge of therapy area and competitor landscape to enable in-call excellence

Ability to build valued customer relationships for a mutually satisfying outcome to a sales call.

Account Planning

  • Analyse and implement account strategies/plans and data from ICONNECT and other sources to understand the business environment in which the account operates

  • Define and segment target customers to build and deliver a Plan of Action (POA)

  • Build networks of relationships to understand the needs and interests of the wider account and to support the territory business planning processes


  • Connect& collaborate with cross functional colleagues (MSL, HELM, MEM) to have full understanding of clinical pathways, service delivery, funding flows and policies to:

1.    Understand customer challenges and needs

2.    Identify barriers and opportunities for Janssen products

3.    Identify and drive partnering opportunities for mutual customer and Janssen benefit;

4.    Provide regional insights to line manager & CVT

  • Manage appropriate awareness of all other functions that interact with the account to ensure efficient and reciprocal alignment of efforts

  • Respond to requests for support from other customer facing teams

  • Ability to build mutually satisfying relationships with colleagues in the local & broader business team

Demonstrate emotional self-awareness, ability to identify own emotions, the reason for them and their impact on behavior; ability to identify with other’s feelings and act in an appropriate way.

Key Compliance Requirements

  • Complete annual HCBI/compliance training within required time frames

  • Report Adverse Events and product quality complaints in a timely way according to current guidelines/SOP

  • Act in accordance with Johnson & Johnson HCBI requirements when interacting with Healthcare Professionals and Government officials

  • If commissioning contractors or third-party organisations, put contracts in place and ensure that these individuals also act in accordance with Johnson & Johnson HCBI requirements and report adverse events and complaints (as above).

  • Align with designated SOPs for the role



Successful completion of required training for all promoted products and training to qualify interaction with healthcare professionals within specified timeframe if successful.

As a Senior Account Manager working within the Neuroscience team, you will have:

  • ABPI preferred but not essential

  • Consistant track record in driving behavioural change and sales generation preferably in either Pharmaceutical and/or Medical sales

  • Strong commercial acumen demonstrated in prior roles and ability to analyse trends to make informed business decisions

  • Agile approach & digitally minded with learning agility evidenced in mindset or examples

  • Ideally experience in the therapy area however not essential

  • Ability to lead cross-functionally with multi-functional customer facing roles

  • Strong communicator experience

  • Evidence of tenacity and drive being able to create an opportunity where it may not be obvious

  • Track record of problem solving and challenging status quo


Why YOU?!


If you are an experienced Healthcare Sales Professional with the drive to deliver at the highest levels and a passion to positively impact patient outcomes and the quality of treatments in this important therapy area, please apply now!


What type of mark will you make?


Your rare talents and perspectives can make a vital contribution to creative products that improve the lives of people everywhere. At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values and we develop, reinforce and reward those values. With good career development opportunities, we are the world's sixth largest consumer company and can demonstrate an excellent range of benefits. If our ethos is aligned to your values, then this could be the best career move you'll make.


Johnson & Johnson is a supporter of equal opportunities and is a proud member of Disability Confident.


Primary Location
United Kingdom-England-High Wycombe-
Janssen Cilag Ltd. (7360)
Job Function
Requisition ID