Sales Consultant Trauma East- and West-Flanders

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Job Description

Caring for the world, one person at a time’... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

In the role of Sales Consultant Trauma you will drive business performance and market share and you are responsible that the most important clinical stakeholders become promoters of our products and our company. The Sales Consultant Trauma works together with all internal partners to ensure an optimal resource allocation and the highest impact of their work

Main areas of responsibility

Acquisition of new customers

  • Go on field visits and be the number 1 contact for our trauma portfolio
  • Analyze and integrate information to define business potentials for Trauma
  • Define specific projects as part of the overall account plan that will lead to customer acquisition
  • Collaborate with all internal stakeholders to enforce the final sale of Trauma products and services
  • Establish contacts with key opinion leaders to turn them into strong promoters of our products and our company
  • Facilitate congresses, user meetings and events that improve the understanding of our offer
  • Ensure Health Care Compliance in all your interactions

Management of existing customers:

  • Go on field visits and be the number 1 contact for Trauma
  • Drive Trauma sales of disposables and hardware in the BeLux region
  • Responsible for the sales of new products
  • Maintain contacts with key opinion leaders, surgeons and operating theater management to make them promoters of our products and our company
  • Ensure you have a full overview of customer landscape and provide account plans (incl. sales potential, maintenance contract potential, actions to take, current service level & investment overview)
  • Collaborate with internal Stakeholders and contribute to the Account Plan to enforce the final sale of JnJ products and services
  • Communicate with Customer Service, Management and other internal departments about customer information.
  • Shape public tenders with the client and prepare the tender bid
  • Make offers, including hardware, disposable and services sales
  • Pro-actively manage service level for all clients
  • Manage consignment stock
  • Manage product and service complaints from customers
  • Communicate with customers in the event of complaints, problems or backorders
  • Provide customer-focused service to develop customer relationships
  • Provide training courses to surgeons, specialists, nurses and operating theater management
  • Ensure Health Care Compliance in all your interactions

Drive your business with an entrepreneurial mindset

  • Develop a go-to-market strategy to help sales growth
  • Collaborate with customer service and other internal stakeholders in order to optimize service level
  • Develop pricing strategy to increase price and profitability
  • Plan activities such as exhibition booths and conventions
  • Execute new product launches
  • Manage inventory within the target provided
  • Ensure Health Care Compliance in all your interactions

Main leadership commitments involved in the role


  • Invest in understanding the needs of internal and external partners through active listening. Identify actionable insights to enhance results.
  • Succeed in building broad and deep networks in our client’s organization with a focus on clinical KOLs
  • Cooperate closely with all internal stakeholders to drive customer satisfaction and synergies
  • Consider how to apply new ideas you generated in the activities for the CONNECT imperative.
  • Find ways to challenge the status quo and how things have always been done
  • Determine how to enable more calculated risk taking, support and encourage appropriate risk-taking
  • Create a new level of partnership focused on strong commitment.
  • Be a role model in Credo-based customer interaction. Demonstrate business excellence through the WHAT and HOW dimensions.
  • Develop your communication and influence skills to become a high-impact presenter; seek feedback on your skills in this area.
  • Identify & develop the skills necessary for future success.
  • Build an environment supportive of diverse and inclusive thinking and perspectives.
  • Be business-results driven, devote yourself actively and wholeheartedly to the work so that goals are achieved
  • Demonstrate responsibility, apply high quality standards and use available resources efficiently.
  • Promote a culture of accountability by improving current performance and taking responsibility for mistakes.
  • Try new operational practices that have been successful elsewhere in the company.
  • Build & reinforce a sense of urgency on key projects; help others understand the criticality of these efforts.
  • Analyze the success of recent projects; conduct “after action or lessons learned reviews” to streamline efforts and reduce barriers to results.

  • Proven track record and demonstrated capabilities in a sales position
  • Proven ability to manage complexity & thrives in uncertain/ambiguous circumstances
  • Ability to connect and effectively collaborate across a diverse group of business stakeholders in a highly matrixed environment
  • Strong passion and track record for business accomplishments & will to make things happen & deliver
  • Strong communication skills & influencing skills
  • Driven by results performance & excellence in the job
  • Demonstrated business success in delivering growth and gaining share
  • Strongly involved in strategic and tactical work on a daily basis requiring being able to quickly zoom in and out
  • Ability to build respect and trust with customers, employees and internal stakeholders
  • Integrity and Credo‐based leadership
  • Self‐ awareness, adaptability and stress resistant
  • Knowledge of languages: Dutch and English
  • Master’s degree or the equivalent through work experience
  • Desired educational background: (para)medical, business administration or economics
  • Knowledge of the current market healthcare landscape

Primary Location
Belgium-Brussels-Capital Region-Diegem-
Johnson & Johnson Medical NV (7546)
Job Function
Selling MD&D
Requisition ID