Johnson & Johnson Careers

CEE Multichannel Manager

Warsaw, Poland

Job Description

Requisition ID: 1905775320W

At Janssen, we are dedicated to addressing and solving some of the most important unmet medical needs of our time in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases.  Driven by our commitment to patients, we bring innovative products, services and solutions to people throughout the world. Janssen is a pharmaceutical company of Johnson & Johnson.  Please visit for more information


CEE Multichannel manager

Location: Warsaw, Poland

Contract: full time


The Central & Eastern Europe (CEE) Multichannel Manager is responsible for the implementation of a multichannel marketing strategy in alignment with overall CEE Multichannel Strategy in order to achieve highest Customer Loyalty performance. He/she is responsible for overall management of the Multichannel and Digital Marketing activities to support all CEE countries and grow the business in line with the company goals.

YOUR responsibilities & YOUR impact:

  • Project management and development / implementation of CEE strategical channels like: Eloqua, Approved Emails, Janssen.TV, JanssenMed, Janssen4Patients, SMS, in line with CEE MC Strategy
  • Full support on central level for all activities regarding to strategical channels with focus on CE region, in line with dedicated processes
  • Support for EMEA projects implementation in CEE region with regards to digital channels
  • Project management for central promotional activities to support local markets (online and offline)
  • Planning, verification and adaptation of resources according to short-term and long-term multichannel strategy (budget, project plans, external vendors)
  • Act as subject matter expert on multichannel marketing towards the CVTs (Country Value Team) or HUBs, suggesting the right channels/activities to engage with specific stakeholder groups, acting upon specific behavioral objectives, consulting, executing & delivering
  • Drive web-based customer experience & service initiatives above brand level
  • Quality assurance and process flow maintenance with dedicated digital agency on HUB and local level
  • Develop partnerships with right 3rd parties to increase Janssen brands footprint on the web to extend the reach to our resources and content
  • Contribute to the promotion of the strategy and multichannel initiatives in CEE/EMEA
  • Link between OpCo/HUB and CEE Multichannel Team
  • Facilitate proactive interaction and sharing of good practice in CE / CEE / EMEA
  • Creation and update of monthly newsletters main one and per platform
  • Digital analytics report preparation including recommendations per Therapeutic Area/ Product
  • Monitoring e-market and competitor e-trends to evaluate Janssen business opportunities (Competitive Intelligence)


We would love to hear from YOU, if you have:

  • Education: University / bachelor’s degree or Equivalent, preferably in a relevant business-related discipline (marketing/e-marketing/digital marketing)
  • Experienced in: e-Marketing (min. 4 years), experience in online marketing with a proven track record in developing effective digital strategies and delivering successful online campaigns,
  • Experience in cross country projects deployment, cross cultural experience
  • Excellent command of English both written and spoken, other languages knowledge as an added value
  • Self-motivated, innovative with an inspiring personality
  • Strong analytical, communicational and planning skills oriented towards delivering business results
  • Highly developed presentational and organizational skills (both F2F and online meetings)
  • Omnichannel/digital analytics
  • Strong Project Management skills
  • Areas of expertise should include one or more of the following:
    • Development of online platforms
    • Marketing Automation
    • Mobile Solutions
    • Content Management, SEO, SEM online campaigns
    • Online transmissions (webinars)
    • Social Media campaigns (if applicable)
  • Flexibility, fast adaptation, openness and pro-activity
  • Ability to work under pressure, in the environment of high expectations
  • Decision-maker

Location and mobility: 80% local office based / 20% travels

This is what awaits YOU at J&J:

  • An opportunity to be part of a global market leader
  • A dynamic and inspiring working environment
  • Many opportunities to work on challenging projects and assignments
  • Possibilities for further personal as well as professional development
  • Motivating financial remuneration
  • Many employee benefits such as life insurance, medical care, sport card etc.

Primary Location
Janssen-Cilag Polska Sp. z o.o. (7824)
Job Function
Requisition ID