Johnson & Johnson Careers

Clinical Specialist - Trauma - SE London & Kent

Kent, United Kingdom
Selling MD&D

Job Description

Requisition ID: 1905773231W

At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values, and we develop, reinforce and reward those values. Our special set of values is embodied in Our Credo, a respected, legendary document that has guided our company for almost 70 years. As our ethical framework, it outlines our responsibility to our customers, employees, communities and stockholders. As you get to know us, you'll realize that our people choose to live Our Credo - to work at making it vital day-in and day-out - not because it is required, but because it feels right.

Johnson & Johnson family of companies is comprised of more than 250 operating companies in 57 countries employing 117,000 people. Our companies develop and market products in three business segments: CONSUMER, MEDICAL DEVICES & DIAGNOSTICS & PHARMACEUTICALS and we turnover in excess of $71 Billion.

DePuy Synthes is part of Johnson & Johnson and the largest, most innovative and comprehensive orthopaedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

Clinical Specialists are responsible for maintaining an existing customer base and developing sales in strategic accounts across a number of UK sales territories. In this role, you will become an integral part of the sales team by providing support to a number of territory managers in servicing their customers and accounts.

Principal Accountabilities:

  • Provide in theatre support to consultants and nursing staff regarding the use of products
  • Provide accurate information regarding all products and their indications (i.e. surgical techniques) for use to orthopaedic consultants and nursing staff
  • Provide first class service and flawless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully
  • Assist in the promotion/correct use of Depuy products through regular, organised customer education meetings and training sessions
  • Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities
  • Provide support to Depuy Medical Education Events
  • Achieve Business goals in line with CREDO Values
  • Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff
  • Maintain and Grow the business as defined by the individual business plan and Key Opinion Leader targets
  • Dedicatedly build and develop relationships with Clinical partners
  • Develop a portfolio of territory Key Opinion Leaders across the product portfolio
  • Cover surgical cases as required to support regional colleagues
  • Presentations in Hospital Meetings and Exhibitions
  • Effective use of company CRM system
  • Timely completion of business reporting and administration as required by RBM/Internal Partners
  • Adherence in full to Johnson & Johnson HCC Standards, and standards of Business Conduct


Standards of Performance:

In line with JJMDC UK&I defined requirements, responsible for:

  • Accurate and timely population of all sales call into the One Force CRM system
  • Completion of the Business Planning (BP) Cycle and Tool aligned with the BP Calendar
  • Participate in the Yearly Recertification process to ensure that the Technical Product Knowledge Standards required for the role are met

Qualifications & Experience:

Essential: Experience of orthopaedics/sports medicine / Working Knowledge of Theatre Environment

Desirable: Meaningful experience in health sciences/anatomy and/or arthroscopy

Clinical qualification, e.g. ODP, RGN, Physiotherapy

Essential: Working knowledge of NHS and recent changes, good commercial drive and acumen.

Desirable A degree in science/sports science discipline/business/technology

Skills and Aptitudes:
  • Good social skills
  • Excellent communication and team-working skills
  • Strong sense of urgency to respond to customer needs, and ability to work on own initiative
  • Excellent organisational skills, plan workload and prioritise effectively
  • Computer Literacy & Management of CRM System
  • Good Presentation skills
  • Ability to deal with change
  • Positive outlook
  • Dynamic, enthusiastic and hard-working individual
  • Dedicated - anticipates problems and shows initiative for problem-solving and generating new ideas
  • Dependable - able to take care of confidential information in an appropriate and sensitive way
  • Flexible - willing to work the hours required for the successful completion of tasks
  • Resilient -able to deal with a challenging, and dynamic environment.

Job Requirements:

Field Based role, requires daily travel within Region

Some overnight stays may be required to service the Region

The post will require some international travel on occasion

This is a Full Time Post

Provide coverage and support on another sales territory as required by RBM/BUD

EHS requirements:

Attendance at product/marketing update sessions

Attendance at required company training meetings

Attendance at Regional Meetings and Company Conferences

Participation at product knowledge calibration exercises

Primary Location
United Kingdom-England-Kent-
Johnson & Johnson Medical Ltd. - fka -Ethicon Ltd. (7355)
Job Function
Selling MD&D
Requisition ID