Johnson & Johnson Careers

Commercial Education Manager (Spine)

Singapore, Singapore; India; Malaysia; Japan; Thailand; Vietnam; Australia; Indonesia; New Zealand; Philippines; Taiwan; South Korea; China
Sales Training

Job Description

Requisition ID: 1905764896W

Provides technical training for employees within the Spine Asia Pacific sales force
Provides soft skills (Selling, Coaching, Facilitation etc.) training for One MD employees
Develops, maintains and enhances training materials that meet Compliance & Regulatory requirements (Copy Approval) and GES standards
Designs, delivers and evaluates instructor-led courses
Designs, delivers and evaluates distance learning tools such as computer-based training modules
Facilitates skills-based practical workshops for participants to ensure understanding of operative procedures and responsiveness to surgeon needs
Designs, plans and conducts laboratory exercises, including cadaver labs
Continuously revises and updates training materials and content for the benefit of the learner to reflect new techniques, new products and new training technology as well as changes in the market
Assesses strengths and weaknesses of trainees via participant evaluations and provide feedback to their managers using a structured evaluation report
Adapts courses as needed to meet the needs of international participants
Identifies training resources and logistics (e.g., equipment, room size, number of participants)
Organises training resources, location and equipment for training sessions
Provides and utilises metrics to measure and improve course content & delivery
Monitors and anticipates equipment needs
Manages procurement of new training equipment for assigned portfolio(s)
Prepare and manage course budgets
Manage contracts for the engagement of HCPs to run assigned surgeon-led sales training
Provides course support to AO courses and Professional educational events when necessary
Provides technical/training support to Regional Marketing team for meetings or training events when necessary
Provides relevant technical training for employees in parts of the organization other than sales, including Product Development, manufacturing and corporate
Liaises with Marketing and Product Managers to facilitate training for new products in advance of market release
Negotiates with Country Leads and staff on training needs and resources
Maintains regular communication with product development team and Marketing to share information and address issues
Demonstrates a high level of technical, product and clinical knowledge
Maintains and enhance technical and market knowledge through regular field visits, attendance at related courses and self-study
Knows and follows all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times
Assists peers with training facilitation as required
Maintains regular communication with GES Commercial Education team to align content, delivery and strategy
Partners with Commercial Education teams to execute GES governance projects & initiatives
Partners with Marketing and GES to drive successful new product launches in AP
Other training duties as assigned

Bachelors’ Degree
A minimum of 5 years’ experience in Sales or Marketing in Spine business
Clinical expertise and/or knowledge of Depuy Synthes Spine products is a must
Possesses deep technical knowledge and sharp business acumen
Highly motivated self-starter with the commitment to lead and see a project to completion
Able to travel up to 30% of time to conduct technical trainings in other countries within Asia Pacific region
Effective oral and written communication and presentation skills in English is a must
Team player with strong interpersonal skills
Creative, proactive and energetic
High attention to details
Able & willing to learn new concepts, products and technology within assigned time frame
Able & willing to use digital and technology solutions
Able to embrace and promote the adoption of technology in education
Able & willing to independently manage projects and deadlines
Experience developing and facilitating adult training and knowledge of adult learning principles preferred
Able to lift 30 pounds

Please note that the selected candidate can continue to be based in his or her home country in APAC.

Primary Location
Other Locations
Asia Pacific-India, Asia Pacific-Malaysia, Asia Pacific-Japan, Asia Pacific-Thailand, Asia Pacific-Vietnam, Asia Pacific-Australia, Asia Pacific-Indonesia, Asia Pacific-New Zealand, Asia Pacific-Philippines, Asia Pacific-Taiwan, Asia Pacific-South Korea, Asia Pacific-China
Johnson & Johnson Pte. Ltd. (8435)
Job Function
Sales Training
Requisition ID