Johnson & Johnson Careers

ER Manager

Shanghai, China
Employee Relations

Job Description

Requisition ID: 1905762942W

Overall Responsibility

Provide an overview of the job by summarizing in one or two sentences, the main purposes of this job and what it contributes to the overall business of the organization.

The ER Manager is responsible for managing Employee Relations cases for designated workforce group(s),  including, but not limited to assistance with complex employment policy interpretation, workforce grievances, advice of management on discipline, facilitation on involuntary separation etc.  The incumbent will manage the strategy and relationships with government and regulatory organizations to make internal protocols and policy in line with local government requirement and legal environment. The incumbent also serves as the subject matter expert in some of ER programs and processes.


Principal Responsibilities 

Listing of the job’s major responsibilities preferably in order of importance. Statements should identify the most predominant and significant duties and convey a measure of frequency and occurrence.

·Participate the design, development, and implementation of proactive Employee Relations strategies, practices and policies

·Involved in employee relations trends through research and benchmarking and prepares periodic updates regarding internal and external trends and identifies potential areas of opportunity

·Manage the strategy and relationships with government and regulatory organizations to make internal protocols and policy in line with local government requirement and legal environment

·Serve as subject master expert in specific area(s) of ER programs to resolve ER issue related to discipline, grievance, involuntary separation etc.

·Provides day-to-day support, advice and counsel to business leaders and people managers on complex labor and employee relations’ matters including contract interpretation, grievance resolution, discipline management and other related labor and employment matters

·Performance Management – Coach managers on handling performance issues

·Maintain and manage relationship with trade union(s) to attain mutual consent on collective bargaining agreement and other employee congress activities

·Leads and directly deploys a consistent and objective approach to resolve ER issues to model and live in credo culture

·Participate and suggest continuous improvement opportunities to improve provision of services by reviewing and providing feedback on operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.

·Analyze metrics and provide insights to the HR community and business leaders and lead proactive initiatives to address concerns in relation to the stakeholders/BU they support.

·Major events: advice and guidance on significant workplace events such as acquisitions,  Divestitures, Restructuring, plant shut down, insourcing and outsourcing

·Assist with the development of training programs to build manager capability in ER subjects, including delivery of the training.

Bachelor’s Degree or equivalent

·Professional Experience:
More than 7 years HR experiences with concentration in ER/LR, HRBP or HR Generalist.

·Knowledge & Skills: 

·Knowledge of Employment and Labor Relations practices

·Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems

·Detail-oriented (especially with regard to effectively managing employee relations issues and investigations)

·Influence leadership skills, in an indirect, matrix-based, and virtual environment

·Influence, negotiation and consultative skills

·Strong interpersonal, consultative and facilitation skills

·Strong management skills; operates as a leader with understanding and appreciation for regional differences

Primary Location
J&J (China) Investments Ltd (7046)
Job Function
Employee Relations
Requisition ID