Johnson & Johnson Careers

Product Specialist

Johor, Malaysia
Selling MD&D

Job Description

Requisition ID: 1905746207W

  • Analyze territory and set realistic, attainable sales objectives.
  • Obtain market information to help company identify opportunities and threats in the market.
  • Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in prompt and orderly fashion.
  • Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a thorough understanding of competitive products.
  • Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilize promotional support materials during sales calls.
  • Develop and implement and effective and efficient territory sales and coverage plan to achieve penetration, conversion and upgrade objectives.
  • Present a neat personal appearance to customer as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
  • Create quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
  • Incorporate health and safety guidelines in all work activities.
  • Create a very strong total quality image for Johnson & Johnson in all business undertakings.
  • Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
  • Manages the development and servicing of Specialty accounts to achieve sales objectives.
  • Identifies, classifies and acquires new accounts.
  • Monitors progress and verifies corrective action has been initiated when necessary.
  • Collects and analyzes feedback on customers, promotional programs, and environmental changes.
  • Resolves difficult problems and customer complaints.
  • Maintains relationships with key customers.
  • To manage and lead ad-hoc projects that is assigned.

  • Minimum Bachelor’s degree is required.
  • Requires 0-2 years related experience
  • Ability to work independently with high responsibility.
  • Strong communication & negotiation skills.
  • Strong customer management and problem-solving skills.
  • Excellent interpersonal and presentation skills with customer.
  • Ability to prioritize and multi task with attention to detail.
  • Preferably have a good track record on achievements.
  • Self-motivated, energetic, proven sales skills.
  • Relevant product experience preferred.
  • Good command of English; speaking, reading and writing is required

Primary Location
Johnson & Johnson Sdn. Bhd. (8275)
Job Function
Selling MD&D
Requisition ID