Johnson & Johnson Careers

Senior Manager, GS Finance ATR Global Process

Manila, Philippines

Job Description

Requisition ID: 1905742432W

The Senior Manager, Account-to-Report Process, Global Process is responsible for leading and overseeing end-to-end service delivery for specific Account-to-Report Global process functions serviced by GS Finance-Manila in J&J. This is an exciting opportunity to work on transitioning global processes into Manila and optimizing these processes.

Service Delivery Management
•Provide leadership and guide team in overseeing their work; make final decisions regarding day-to-day business operations and service delivery where required.
•Manage a process focused Account-to-Report team and provide support to the other Account-to-Report process teams.
•Organize the team and take the lead in the period close activities and manage team performance including closing the accounting period and providing accurate and timely reporting to the Operating Companies/MRCs.

Continuous Improvement
•Lead identification of opportunities for continuous process improvement and innovate solutions and system enhancements so the team can operate in an efficient and cost effective manner.
•Focus on simplification, standardization, quality improvement and reduction of cost to serve.
•Proactive involvement in determining, executing, and sharing best practices.
•Drive the implementation of business process improvement initiatives at all times.

People Management
•Cultivate customer service culture, team cohesion, and collaboration within the team through collaboration and team building activities with the management team and staff.
•Direct and manage process teams’ goals, work schedules and activities, back up procedures and staffing requirements to ensure coverage at all times.
•Retain and motivate staff so that the workforce functions effectively, efficiently and safely.
•Proactive involvement in the recruitment and hiring process of backfills and ensure adequate resources within the team.

GS Finance-Manila Global Scope Transitions
•Provide Inputs to the Project Management Team during the design and build phase of the scope covered.
•Work with the Project Management team to understand the overall scope of work, the MRCs/Operating Companies in scope, and the split of roles and responsibilities.
•Work with the Project Management Team to ensure the successful transfer of activities for MRCs/Operating Companies in scope. Support transition activities across service delivery and service support functions for each wave of transition.
•Allocate team resources to support transition activities during the Knowledge Transfer Training.
•Support other transition activities as required.

•At least University degree in finance related field or equivalent with professional certification (e.g. CPA)
•At least 10-12 years' experience in operations with comprehensive understanding of process and procedures, service management concepts, as well as compliance and control
•At least 6 years in a management and/or supervisory role
•Experience in shared services center of a multinational corporation desirable
•Able to read, write and speak English fluently
•Ability to work on Europe shift hours
Primary Location
Philippines-National Capital-Manila-
Johnson & Johnson International (Singapore) Pte. Ltd. - ROHQ
Job Function
Requisition ID