Johnson & Johnson Careers

Change Management Lead

Manila, Philippines
Organizational Development

Job Description

Requisition ID: 1905741321W

Johnson & Johnson is recruiting for a Change Management Lead to be based in Paranaque, Metro Manila, Philippines.

The Johnson & Johnson Family of Companies is the world's most comprehensive and broadly based manufacturer of health care products. Our fundamental objective is to improve the quality of life of people all around the world by providing scientifically sound and high quality health care products and services. We currently have over 250 operating companies spread out in 60 countries around the world.

In the Philippines, Johnson & Johnson has been part of Filipino’s lives since 1956 and is currently offering products in consumer health, medical devices and pharmaceuticals.

Profile Summary:

The Change Management Lead plays a key role in ensuring Global Services projects or projects impacting Global Services (change initiatives part of the GS portfolio) meet objectives on time and on budget by increasing employee adoption and usage. The Lead focuses on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility is creating and implementing change management strategies following a consistent methodology and plans that maximize employee adoption and usage and minimize resistance. The Change Management Lead works to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes. All in close collaboration with other consultants, functional partners to ensure they are following the methodology when they are responsible for the change work.

The Lead works closely as a strategic partner with all stakeholders to enhance GS employee experience including We Belong, GS Branding and Purpose and other GS key engagement / New Ways of Working initiatives. The Change Management Lead partners with delivery leads, business engagement leads, regional leadership council, and peers in other regions (and others as required) to help lead and drive GS engagement plans and programs that bolster and sustain the GS reputation and branding.

Strategic regional communication management is part of this role to ensure a consistent usage of the communications infrastructure is applied, tools and templates are known and used by different stakeholders in region. Main objective is to drive alignment with GS business priorities with the EMEA region to apply a cohesive and consistent communication strategy for the organization while partnering with the regional leadership team, site leadership and the service delivery leads. (i.e Townhalls, Regional/Site Communications, We Belong….).

The Change Management Lead establishes the groups / forums / technology for change and communications delivery – these could include (but are not limited to) direct reports and matrix groups such as a Change Network, HR Business Partners and consultants. The Change Management Lead is responsible for building the right level of capability with each group so that the execution arm of Change is accomplished with discipline and rigor.

The position will report into the Global Services Communications and Change Management Lead.


•Bachelor’s Degree
•7+ years of progressive change and communications management experience
•Thorough understanding of Change Management principles, delivery methodologies and tools to delivery successful Change programs; PROSCI certified practitioner willing to obtain in first 6 months.
•Proven results in performing business readiness activities, including stakeholder management and communication planning and delivery
•Strong partnership with peers and other senior level partners (Sr. Managers – Sr. Directors) developing and implementing communications or change management programs
•Exceptional communication skills – both written and verbal
•Excellent listening skills
•Ability to clearly articulate messages to a variety of audiences
•Ability to establish and maintain strong relationships
•Ability to influence others and move toward a common vision or goal
•Flexible and adaptable; able to work in ambiguous situations
•Forward looking with a holistic approach
•Organized with a natural inclination for planning strategy and tactics
•Problem solving and root cause identification skills
•Able to work effectively at all levels in an organization
•Must be a team player and able to work collaboratively with and through others
•Acute business acumen and understanding of organizational issues and challenges
•Familiarity with project management approaches, tools and phases of the project life cycle
•Experience with large-scale Transformation and process change efforts
•Experience in leading team interventions
•Ability to travel 20% of the time (international)

Primary Location
Philippines-National Capital-Manila-
Johnson & Johnson International (Singapore) Pte. Ltd. - ROHQ
Job Function
Organizational Development
Requisition ID