Johnson & Johnson Careers

Senior Team Lead, Invoice to Cash

Manila, Philippines
Accounts Receivable

Job Description

Requisition ID: 1905739247W

The Invoice-to-Cash (ITC) Team Lead is responsible for managing a team of Analysts performing collections and following-up of aged accounts and overdue accounts to timely resolve disputed items. S/he will also be managing her/his own portfolio/s, preparing monthly collection list to monitor payment trends. 

Other responsibilities:
  • Month-end reporting and regular review of accounts with ITC Manager
  • Resolve escalated issues with clients and stakeholders
  • Recommend process improvements to support daily operations
  • Cultivate customer service culture, team cohesion, and collaboration within the team through collaboration and team building activities 
  • Provide leadership, coaching, counseling, training and guidance to the team so they can proactively carry out their role with the highest possible standards in mind

  • Bachelor's degree in Accountancy, Finance, or any related field
  • Credit and collections business-to-business experience (shared services, corporate finance environment)
  • At least 5 years in a supervisory role

Primary Location
Philippines-National Capital-Manila-
Johnson & Johnson International (Singapore) Pte. Ltd. - ROHQ
Job Function
Accounts Receivable
Requisition ID