Johnson & Johnson Careers

Quality System Supervisor

Le Locle, Switzerland
Quality Systems


Job Description

Requisition ID: 1905739231W

Caring for the world… one person at a time” inspires and unites the people of Johnson & Johnson. This culture of caring is the focus of our corporate philosophy, that are anchored in the internationally applicable Credo.

 

DePuy Synthes Companies of Johnson & Johnson is the largest, most comprehensive orthopedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of technology, devices, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, cranio-maxillofacial, power tools and biomaterials. Our broad array of inspired, innovative and high-quality offerings, help advance the health and wellbeing of people around the world.

 

For our production site, we are looking for a highly committed:

 
 

Quality System Supervisor based in Le Locle

(Permanent)
 
 
Further responsibilities and duties are
  • Responsible for the consistent and correct execution of QS procedures at the site to ensure the quality and compliance of processes and records for NC, CAPA, IA Observations, Site Complaint Manufacturing Investigations, Product Quality Escalation, QPR and QSMR, reporting and tracking Stop Shipments.
  • Develops competency of resources at the site that execute NC, CAPA, IA Observations, Site Complaint Manufacturing Investigations, Product Quality Escalation, QPR and QSMR, reporting and tracking Stop Shipments by providing training and guidance on the execution and documentation of these processes.
  • Responsible for the timely and compliant execution of site NCs, CAPA, IA Observations, Site Complaint Manufacturing Investigations, Product Quality Escalation, QPR and QSMR, reporting and tracking Stop Shipment by championing cross-collaboration across functions, sites, and operating companies; identifying barriers for the progress; and elevating issues for resolution.
  • Manages on-site QPR and QSMR, including coordination, preparation, execution, and tracking of activities.
  • Manages Product Quality Escalations for nonconformances or issues originating at the site, including the initiation, escalation, coordination, tracking, and closure of activities.
  • Manages on site the timely collection, escalation and reporting of all Quality System metrics to management.
  • Maintains original documentation for site NC, CAPA, IA Observations, Site Complaint Manufacturing Investigations, Product Quality Escalation, QPR and QSMR as quality records, reporting and tracking Stop Shipment.
  • Identifies site needs to meet and improve system performance of NC, CAPA, IA Observation, Site Complaint Manufacturing Investigation, Product Quality Escalation, QPR and QSMR at the site level, and escalates to appropriate representative and management in a timely manner.
  • Collaborates with Franchise Quality in the deployment (design, implementation, and post-monitoring) of QS initiatives impacting the site that promote the continuous improvement of the QS and ensure continuity of the application of globally shared processes and systems at site level.
  • Supports compliance activities by participating in audit readiness; assists in Internal and External audits; serves as Subject Matter Expert for NC, CAPA, IA Observation, Site Complaint Manufacturing Investigation, Product Quality Escalation, Document Control, QPR and QSMR processes during audits; manages the investigation, response, and remediation of site-specific QS audit observations.
  • Oversees on site Document Control (as required), including management of change documentation, on-site administration of the change control system, and archival of documents on site.
  • Other Quality Systems assignment, tasks, responsibilities, and projects as assigned.

Qualifications
  • University/Bachelor’s Degree or Equivalent.
  • Degree in Engineering is preferred or associated relevant Scientific / Technical / Quality discipline.
  • Six (6) years related experience in Medical Device or Pharmaceutical environment, or equivalent combination of education and experience is required.
  • Experience in working in a manufacturing / operations environment is preferred.
  • Knowledge of ISO and QSR regulations is required.
  • Experience in Quality Auditing and notified body inspections is preferred.
  • Experience with root cause investigation, change management, risk management and technical writing is required.
  • Experience in Quality Systems process development, support, integration or enhancement is preferred.
  • Experience in Project Management is preferred.
  • A Certification in process excellence is preferred.
  • Advanced use of computer and software applications is required.
  • Experience with training or coaching others is required.
  • Direct supervision experience is preferred.
  • Strong communication, influencing and leadership skills: ability to communicate at all levels of the organization, and to interact with and influence cross-functional and cross-business teams to drive results is required.
  • Strong business acumen, interpersonal skills relating to teams with diverse cultures and business practices is required.
  • Strong verbal and written communications skills for multi-level stakeholders.
  • Strategic and tactical execution abilities, including strong organization skills is required.
  • Ability to take initiative regarding innovative approaches to problem solving in a fast paced, changing business environment is required.
  • Ability to apply principles of logical or scientific thinking, root cause and statistical analysis.
  • Ability to analyze, graph, and present data in a way that facilitates and drives decision making.
  • Strong verbal and written Presentation Skills.
  • Language: French: fluent / English: Business fluent.

If you want to be a change agent in a challenging environment and shape the future quality organization, please send us your online application (CV, Motivation Letter, Working References etc.).


Primary Location
Switzerland-Neuchâtel-Le Locle-
Organization
Medos International Sarl (7898)
Job Function
Quality Systems
Requisition ID
1905739231W