Johnson & Johnson Careers

Customer Service Supervisor

Budapest, Hungary
Customer Service


Job Description

Requisition ID: 1905735097W

The Medical Devices segment produces a broad range of innovative products used primarily by health care professionals in the fields of orthopaedics, neurovascular, surgery, vision care, diabetes care, infection prevention, cardiovascular disease, sports medicine, and aesthetics. This segment is comprised of our Global Medical Solutions, Global Orthopaedics and Global Surgery Groups.
 
Customer Service Supervisor
Location: Budapest, Hungary
Full time, permanent contract
 
Responsibilities:
  • Supervising DepuySynthes Customer Service team
  • Ensure processing of incoming orders in a timely, professional and efficient manner
  • Handling customer complaints
  • Problem solving and daily cooperation with customers and internal/external partners
  • Fulfill administrative tasks
  • Take part in different Customer Service related projects to improve efficiency and customer satisfaction

Qualifications
  • Previous experience at least 3 years from customer services
  • Native/fluent Hungarian
  • At least intermediate English – ability to manage spoken and written interaction within the company
  • Microsoft Office skills (user level)
  • Proactive approach towards problem solving
  • Excellent time management
  • Team player as well as ability to lead and manage the team
  • Detailed-oriented
  • Able to manage team as well as project in a fast-paced environment in an international company
     
We offer:
  • An opportunity to be part of a global market leader
  • A dynamic and inspiring working environment
  • Possibilities for further personal as well as professional development
  • Work in a positive atmosphere with a highly motivated, energized team a good track level of success in business
  • Many employees benefits
 
The benefits are regulated by internal policy which contains the full details regarding the entitlement and conditions for the benefits

Primary Location
Hungary-Budapest-Budapest-
Organization
Johnson & Johnson Kft. (7160)
Job Function
Customer Service
Requisition ID
1905735097W