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Johnson & Johnson 职业机会


宿州, 中国
General Accounting


Requisition ID: 1905723353W

Account to Report Process Management
Responsible for the planning, management and overall delivery of services in the A2R function (cross sector) – including inter-company, fixed assets, general accounting, period end closing and others where required
Participate and assist in strategic planning for GFS-Asia Pacific (China) where required
Represent the A2R function for GFS-Asia Pacific (China)
Lead change efforts into GFS-Asia Pacific (China) for A2R area
Develop and implement A2R policies and procedures and ensure compliance as administered in GFS-Asia Pacific (China)
Manage service levels and targets to ensure delivery as defined in Service Level Agreements
Develop and evaluate performance indices to measure operational efficiency against best practice
Resolve complex or critical process issues which go beyond GA team lead’s capabilities
Review and analyze management reports as required and drive necessary actions for improvement
Monitor resource utilization and manage resource allocation, including identifying changes to long term resource needs and implementing necessary actions
Work closely together with other Process Managers (I2P/P2P, I2C) to insure best possible communication and interaction between the processes
Develop, build and maintain relationships with all markets and business sector(s) serviced by GFS-Asia Pacific (China)

Audit and Compliance
Ensure current processes, operations, systems, databases and information security are up to date and comply with proper accounting and legal principles/policies/procedures, including US GAAP, Company WWP (worldwide procedures), ICH, SOX and others
Keep new initiatives’ implemented in compliance
Support auditors and legal authorities with the execution of required activities – ensure staff and information are available as required

Customer Service
Deliver service excellence and maximize customer service and satisfaction with managing the resources
Develop effective working relationships with key stakeholders (external / internal customers, co-workers)
Maintain professional attitude during service delivery and resolution of issues
Ensure that service levels and targets are met as per Service Level Agreements
Perform problem tracking and ensure that issues are escalated in a timely manner and properly documented, prioritized, tracked, and resolved

Continuous Improvement
Lead identification of opportunities for continuous process improvement and innovate solutions and system enhancements so the team can operate in an efficient and cost effective manner
Focus on simplification, standardization, quality improvement and cost minimization of process
Proactive involvement in determining and implementing best practices
Drive implementation of business process improvement initiatives to the team as required
Ensure updated and/or improved process documentation and SOPs as required
Manage the team work through the ERP application’s upgrade or transformation

People Management
Develop and manage A2R team goals, work schedules and activities, back up procedures and staffing requirements to ensure coverage at all times
Pro-actively allocate resources – including job rotation and cross training to facilitate knowledge sharing and people development
Ensure team members have the appropriate skills, supporting tools and technologies via organizing training to enable them to deliver excellent customer service
Provide leadership, coaching, counseling, training and guidance to the team so they can proactively carry out their role to the highest possible standard
Set performance objectives, and monitor and evaluate team performance and open communication on a regular basis to ensure that service levels and targets as defined in Service Level Agreements are met; and take corrective action when required
Create an positive environment that allows team members to grow and be continuously challenged
Drive towards balanced workload, quality recruitment and high team motivation and morale
Cultivate customer service culture and team cohesion through meetings and team building activities with management team and employees

GFS – Asia Pacific (China)
Ensure the successful transfer of activities for service countries, for instance process documentation, knowledge transfer, resource evaluation, job shadowing and training delivery to up skill new hires
Assist in other setup activities as required

At least University degree in a finance related disciplines
Obtained Certified Public Accountant or equivalent qualification is desired (eg. CPA/ACCA/CMA会计上岗证)
At least 4 – 6+ years of experience in the A2R function
At least 3-5 years supervisory or team management experience desirable
Good capability to read, write and speak English and Chinese
Ability to read, write and speak in other foreign languages (e.g. Japanese, Korean) desirable
General Accounting
Requisition ID