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Johnson & Johnson Careers

CUSTOMER SERVICE REPRESENTATIVE

Madrid, España
Customer Service


Descripción del Trabajo

Requisition ID: 1905722369W

Order register, handling and follow up
Solve customer issues fast and accurately
System control according to duties.
Support Sales and Marketing
Warehouse and transportation error follow up
Be prepared to back-up / join and work in all flows within the department
Returns and credits handling
Complaints and recalls handling
Support Supply Chain in regards to consignment inventory, orders, stock levels, replenishment and  returns.
Maintain good product knowledge of Global Surgery products
Respect and work according to and within the J&J Business Conduct policy, SOX and the J&J Credo
Diligently fulfill compliance program-related activities and actively participate in relevant meetings.
Know and follow all laws and policies
Calificaciones

Good communication skills

Customer focus for both internal and external customers. 

Ability to develop close relationships with customers and colleagues at all levels.

Collaboration and Teaming - The ability to work well across functions and groups.

Well organized with attention to details.

High integrity, being trustworthy and ethical.

Positive attitude. Have a sense of urgency.



Ubicación principal
España-Comunidad de Madrid-Madrid-
Organización
Johnson & Johnson, S.A. (8500)
Área
Customer Service
Requisition ID
1905722369W