Johnson & Johnson Careers

E-Commerce Account Manager

Maidenhead, United Kingdom
Selling Consumer

Job Description

Requisition ID: 1905715523W

eCommerce Customer Development Manager

Location - Maidenhead


About us

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Our Family of Companies comprises: The world’s premier consumer health company. The world’s largest and most diverse medical devices company. The world’s third-largest biologics company. And the world’s sixth-largest pharmaceuticals company. We have more than 250 operating companies in 57 countries employing 120,200 people.


About Consumer:

Take the opportunity to become part of the success story behind one of the world’s fastest growing consumer companies. At Johnson & Johnson we have a truly unrivalled brand portfolio with power brands across multiple categories including but not limited to Johnson’s®, Neutrogena®, Clean & Clear®, Listerine®, Calpol®, and Sudafed®. We have achieved consistent growth and our breakthrough plans make this a great place to further your career


Purpose of the role

The primary objective of the eCommerce Customer Development Manager is to accelerate delivery of revenue & gross profit targets by driving increased eCommerce sales within Amazon, Marketplaces and New Business.


Team Description

The Pure Play team at J&J consists of 3 account managers across 5 direct businesses ranging from Specialist eTailers to Amazon. The Pure Play business unit is a strategic priority for the UK Commercial Team as a pivotal team to drive profitable and sustainable growth. Outside of the Pure Play team, there are 2 Brick & Click account mangers


Key Stakeholders

This role is very cross-functional and dealings with Supply Chain, Finance, Marketing and Customer Services is always on.


Key Responsibilities:

This is a unique opportunity for an ambitious individual to join this fast paced, growing channel of eCommerce. You will report directly into the UK Pure Play Lead and you will have high visibility within the organization given the business priorities around e-commerce. You will have direct P&L responsibility of half of the Amazon business as and responsibility for driving our new business within Marketplaces such as eBay and Amazon 3P; currently this is operated via a distributor model.

  • Create, negotiate and land JBP (Joint Business Plans)

  • Develop account level strategy that compliments total channel

  • Review and tailor got to market plans in line with profit and share targets

  • Develop forecasts for sales and profit across two accounts

  • Build key internal and external business relationships and be the face of J&J eCommerce


Experience Required:

The successful individual will have high energy and a will to succeed often with multiple stakeholders and ambiguity. This role will best suit someone whole who gets energy from innovation and opportunity.

  • Experience within the eCommerce channel
  • A proven track record of strong commercial performance
  • Can-do attitude, proactive and solution minded.
  • Strong commercial acumen, excellent numeracy and analytical skills
  • Ability to identify sales driving opportunities and drive business effectiveness
  • Able to engage customers and collaborate with J&J experts to identify areas of opportunity and alignment to develop strategies that create joint business value
  • Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes
  • Strength in written and verbal communication
  • A high sense of urgency towards driving success
  • Experience of or an understanding of the Media mix
  • Cultivate great relationships both internally and externally to achieve strategic business objectives
  • High level of autonomy and enjoys networking to achieve results

What type of mark will you make?


Your rare talents and perspectives can make a vital contribution to creative products that improve the lives of people everywhere. At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values and we develop, reinforce and reward those values. With good career development opportunities, we are the world's sixth largest consumer company and can demonstrate an excellent range of benefits. If our ethos is aligned to your values, then this could be the best career move you'll make.


Johnson & Johnson is a supporter of equal opportunities and is a proud member of Disability Confident.

Primary Location
United Kingdom-England-Maidenhead-
Johnson & Johnson Limited (8700)
Job Function
Selling Consumer
Requisition ID