Johnson & Johnson Careers

【Consumer】Demand/Supply Planner

Chiyoda, Japan
Inventory Planning/Control

Job Description

Requisition ID: 1905711896W


The Supply/ demand planner represents Regional Supply Chain within Johnson & Johnson Japan Franchise Teams. Their role is to provide supply chain leadership within their Franchise Team, contributing supply chain expertise to the development of franchise strategies and goals, and partnering with APSC in the delivery of a competitive and sustainable customer service level in support of these strategies and goals. Success in this role will require significant knowledge regarding brands and products within the franchise, the supply chain relating to these products, excellent communication with key stakeholders within the business and APSC, and the ability to identify and advise approaches to achieve congruence between demand generation initiatives and supply capabilities. The role requires an understanding of, and leadership within, demand planning and S&OP processes, customer service and delivery, NPI project management and execution.


Key Result Areas

Key Tasks

Performance Indicators

Customer Service
  • Ensure all key stakeholders within the business franchise are knowledgeable and compliant regarding key processes that contribute to customer service within the business.
  • Drive the forecast review process within the franchise team, partnering with other key stakeholders in Demand Management and APSC, to achieve optimal outcomes for the franchise.
  • Collaborate with the local Sub Con Planner to ensure optimal customer service outcomes for locally reworked product.
  • Identify and drive tactical intervention opportunities for APSC and the business resulting in service recovery in instances where customer expectations would otherwise not be met.
  • Analyse reasons for service failures. Recommend and drive initiatives to prevent future occurrences.

Asset Management

  • Agree appropriate safety stock parameters with APSC to ensure customer service levels are met with responsible levels of inventory. 
  • Systematically review inventory related opportunities with the business, to ensure that the business derives maximum financial return on its inventory. Broker opportunities for SLOB reduction and SDS minimisation between APSC and the business.
  • SLOB, SDS $ and Write-Off’s

Sales & Operations Planning

  • Drive Demand Planning, Forecasting, Demand Management, and S&OP processes within franchise team, partnering with other key stakeholders in Demand Management and APSC to achieve optimal outcomes for the franchise.
  • Ensure that S&OP contributes to a robust S&M business planning process.
  • MAPE, Bias


  • Partner with NPI project management and APSC team to ensure timeliness of completion of NPI executions.
  • # of NPI’s launched according to plan.

Complexity Management

  • Drive regular SKU performance review within the franchise, developing recommendations for both rationalisation and SKU consolidation within the region.
  • SKU count/SKU Productivity
Cross Functional Team Membership
  • Serve as the Supply Chain representative within the relevant JJP Franchise Team (Baby/Beauty, Consumer Healthcare, OTC).
  • Collaborate and partner with other functional representatives to develop franchise strategies, initiatives and goals that are congruent with overall business strategies.
  • Communicate with APSC to drive supply chain capabilities against the business priorities and with the business to ensure congruence of demand generation activities with supply chain capabilities.






Logistics or Supply Chain Course
Commercial Economics


Ideally a minimum experience in supply management using a SAP tool.

Leadership skills

  • Business Intuition
  • Agility
  • Cognitive Power
  • Influence
  • Results orientation
  • Trustworthiness

Team skills

  • Collaboration
  • Organizing
  • Decision making
  • Motivating
  • Oral communication

Flexibility, adjusting to meet requirements of changing conditions

Tenacity, ability to adopt to a constantly changing work environment

Information Technology (skills)

Microsoft Office

SAP R/3 and Mercia or APO Supply Chain Management solutions.

Communication (and languages)


Primary Location
Johnson & Johnson K.K. (8235)
Job Function
Inventory Planning/Control
Requisition ID