Johnson & Johnson Careers

Senior Product Specialist

Singapore, Singapore
Selling Pharmaceutical

Job Description

Requisition ID: 1905707876W

The Senior Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories.

The position will develop business opportunities across the Immunology range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson as a preferred partner.

This position reports to Associate Sales Manager/Sales Manager.

  • Achieve / exceed assigned account sales targets & gross profit contribution in key accounts.
  • Identify development opportunities and increase unit growth, profitability and market share for target customers.
  • Achieve high levels of customer satisfaction through customer relationships, product support and services.
  • Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
  • Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
  • Manage Account information through effective, timely reports and accurate customer records.
  • Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate Johnson & Johnson from competitors.
  • Engage in product portfolio management and set strategic directions based on customer needs and business goals.
  • To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company 

  • Diploma/Bachelor Degree
  • Preferably with Pharmaceutical experience.
  • Minimum 3 years of selling experience with strong sales record.
  • Must be willing to work on some weekends
  • Ability to conduct sales mapping, Pre-Call Planning and post call review and follow-ups 
  • A strong team player with excellent interpersonal, communication & presentation skills.
  • Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.
  • Possess a valid Class 3 driving license is preferred

Desirable characteristics:
  • Ability to manage external customer demands and build relationship within assigned accounts
  • Ability to handle complexities of account from different stakeholders involved in the decision-making process
  • Plan and execute sales strategies to convert customers through competency of products knowledge, procedural knowledge and service support
  • Dynamic and outgoing personality
  • To deliver results under pressure, and possess the ability to handle work stress

Primary Location
Johnson & Johnson Pte. Ltd. (8435)
Job Function
Selling Pharmaceutical
Requisition ID