Johnson & Johnson Careers

Lead Projects & Connectivity

Zuchwil, Switzerland
Customer Service

Job Description

Requisition ID: 1805695013W

"Caring for the world… one person at a time” inspires and unites the people of Johnson & Johnson. This culture of caring is the focus of our corporate philosophy, that are anchored in the internationally applicable Credo. 

We embrace research and science - bringing creative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every single day, throughout the world.
For our Customer Service organization, we are looking for a highly committed:


As Lead Projects & Connectivity you will play a key role in translating our customer insights into solution that will improve business performance and foster customer loyalty and experience primarily on Customer Service & Logistic perspective. You will be responsible for all interactions with our customers to realize a sustainable EDI connectivity. 

As the Lead Projects & Connectivity you will be responsible for:
  • Leading of strategic and operational projects in Distribution & Customer Service for Medical Devices Switzerland
  • Leading and implementing of EDI connectivity projects in close collaboration with Customers and Commercial partners
  • Analysis and implementation of continuous improvement initiatives
  • Evaluation of customer expectations and alignment wit company strategy
  • Leading and completing of IT tests

  • Bachelor degree in economics or equivalent
  • Experience in Distribution, Logistics, Customer Service
  • Project Management Skills
  • Language skills: German / English fluent, French / Italian are a plus
  • Very good analytical skills
  • Open mind-set, ability to think creatively
  • Good communication skills an advantage
If you feel attracted by this challenge and want to be part of a successful and growing organization with excellent working conditions then please send us your online application (CV, Motivation Letter, Working References etc.) 

Primary Location
Johnson & Johnson AG Switzerland (8550)
Job Function
Customer Service
Requisition ID