Johnson & Johnson Careers

CRM Project Manager

Vilnius, Lithuania

Job Description

Requisition ID: 1805692863W

At Janssen, we are dedicated to addressing and solving some of the most important unmet medical needs of our time in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases.  Driven by our commitment to patients, we bring innovative products, services and solutions to people throughout the world. Janssen is a pharmaceutical company of Johnson & Johnson.  Please visit for more information.



CRM Project Manager

Location: Vilnius, Lithuania/Tallinn, Estonia

Full-time limited contract (2 years)


Role Overview

To serve as the CRM Project Manager for Business that across the Nordics and Baltics will lead key CRM activities and projects and steer the area to deliver Customer Excellence.


Key responsibilities of suitable applicant:

  • Driving the CRM area and over time take responsibility for the CRM strategy
  • Maintain and develop advanced reporting to reflect key metrics of CRM activities
  • Support brand teams and BI members with CRM related elements
  • Liaise with counterparts across EMEA
  • Steer the CRM team in implementing the relevant parts of the CIE roadmap
  • Lead implementation or continuation of new setups, initiatives etc in the regions
  • Be a true business partner to the leadership teams of customer related functions via regular contact, ensure the maintenance of an aligned roadmap
  • Optimize the CRM capabilities in the organization through a well-defined training methodology – the training itself is out of scope
  • Ensure full compliance with company and market regulations and processes in collaboration with internal compliance teams 


Our Requirements:

  • Native level of Lithuanian or Estonian and fluent English
  • Strong experience in analytical work and quantitative analysis
  • Strong project management skills
  • Bachelor-level degree in a commercial subject is required (advanced degree preferred)
  • Strong communication and stakeholder management skills
  • Healthcare experience is considered an advantage
  • Ability to drive change and influence at all levels
  • Ability to build collaborative relationships with a large group of stakeholders


We offer:

  • An opportunity to be part of a global market leader
  • A dynamic and inspiring working environment
  • Many opportunities to work on challenging projects and assignments
  • Possibilities for further personal as well as professional development
  • Motivating financial remuneration
  • Other employee benefits
If you are interested in this role and you fulfill the requirements set above, do not hesitate to send us your CV and cover letter in English

Primary Location
UAB Johnson & Johnson (7766)
Job Function
Requisition ID