Johnson & Johnson Careers

Clinical Specialist

Bangkok, Thailand
Medical Affairs


Job Description

Requisition ID: 1805689696W

Johnson& Johnson (Thailand)
Clinical Specialist
The Clinical Specialist is responsible for building relationships with key accounts and provides a clinical support majorly in Thailand. The position will develop business opportunities across the Johnson & Johnson Medical range of products with the objective of leading the clinical support and migrating Biosense Webster new product for Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson Medical as a preferred supplier.
 
JOB RESPONSIBILITIES
  • Achieve high levels of customer satisfaction through customer relationships, product support and services.
  • Provide a clinical support in Thailand majorly focus on 3D mapping procedure
  • Identify development opportunities and increase unit growth, profitability and market share for target customers.
  • Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
  • Support sales, marketing and franchise teams and other Johnson & Johnson Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues
  • Manage Account information through effective, timely reports and accurate customer records.
  • Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J Medical from competitors.
  • Work closely with marketing team in new product launch, clinical meetings & training.
  • Run Training for the EP Technician
  • Reporting on cases completed
  • To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

Qualifications
  • Bachelor degree in Medical Technology or Biomedical Sciences
  • Nurses / EP tech with relevant experience in Electrophysiology
  • Must be willing to work long and irregular hours, including weekends.
  • Must be able to work under pressure
  • A strong team player with excellent interpersonal, communication & presentation skills.
  • Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization

Primary Location
Thailand-Bangkok-Bangkok
Organization
Johnson & Johnson (Thailand) Ltd. (8585)
Job Function
Medical Affairs
Requisition ID
1805689696W