Johnson & Johnson Careers

Customer Development Manager - Discount Channel

Maidenhead, United Kingdom
National Accounts

Job Description

Requisition ID: 1805683303W

About us

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Our Family of Companies comprises: The world’s premier consumer health company. The world’s largest and most diverse medical devices company. The world’s third-largest biologics company. And the world’s sixth-largest pharmaceuticals company. We have more than 250 operating companies in 57 countries employing 120,200 people.

About Consumer:

Take the opportunity to become part of the success story behind one of the world’s fastest growing consumer companies. At Johnson & Johnson we have a truly unrivalled brand portfolio with power brands across multiple categories including but not limited to Johnson’s®, Neutrogena®, Clean & Clear®, Listerine®, Calpol®, and Sudafed®. We have achieved consistent growth and our breakthrough plans make this a great place to further your career

Team Description

Become part of a growing team (now 9) in an ever-changing retail channel.

You will report directly into the Business unit head, and work alongside the SNAM leading the discounter strategy.

Key Stakeholders

Interact with a wide variety of cross functional stakeholders of all levels.

Daily interaction with Marketing, Strategy, Supply, Finance, Customer Service, as well as senior leadership including sales director and strategy director


Purpose of the role

The purpose of this role is to step change the business relationship and sales level in the account and find new and creative ways to unlock sales and profitability growth.

Direct P&L responsibility for £16m invoiced sales in high growth sector


Main responsibilities

Create, negotiate and land full year business plans

Build account level strategy that compliments total channel

Review and tailor got to market plans in line with profit and share targets

Build key Internal and external business relationships

Support in setting up the channel for sustainable long term growth

Functional requirements

Ideally have experience within the FMCG landscape, and ideally experience within the discount/high street or grocery channel. Also:

A proven track record of strong commercial performance from sales, profitability and share point of view

Can do attitude, proactive and solution minded.

Strong commercial acumen and excellent numeracy and analytical skills

Ability to identify sales driving opportunities and drive business effectiveness

Ability to engage your customers and collaborates with J&J experts to identify areas of opportunity and alignment to develop strategies that create joint business value

Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes

Strength in communication

Ability to build and harvest great relationships both internally and externally to achieve strategic business objectives

High level of autonomy and enjoy networking to achieve results


Leadership Behaviours

Ability to shape plans and connect with the wider organisation

Deliver on key KPI commitments
Seen as a leader in the team that peers look up to

What type of mark will you make?

Your rare talents and perspectives can make a vital contribution to creative products that improve the lives of people everywhere. At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values and we develop, reinforce and reward those values. With good career development opportunities, we are the world's sixth largest consumer company and can demonstrate an excellent range of benefits. If our ethos is aligned to your values, then this could be the best career move you'll make.


Johnson & Johnson is a supporter of equal opportunities and is a proud member of Disability Confident.

Primary Location
United Kingdom-England-Maidenhead
Johnson & Johnson Limited (8700)
Job Function
National Accounts
Requisition ID