Johnson & Johnson Careers

Quality Community Lead

Beerse, Belgium; Leiden, Netherlands; Spring House, Pennsylvania; Raritan, New Jersey
Clinical Trial Coordination

Job Description

Requisition ID: 1805681910W

Janssen Pharmaceuticals, Inc., a pharmaceutical company of Johnson & Johnson, is recruiting for a Bioresearch Quality and Compliance (BRQC) function which will be based at a J&J facility. At Janssen Pharmaceuticals, Inc., a pharmaceutical company of Johnson & Johnson, what matters most is helping people living full and healthy lives. We are Janssen. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it.
The Quality Community Lead coordinates activities related to Knowledge Management, Learning, Quality Culture, Continuous Improvement and the related leadership skills. This way the Quality Community Lead supports Business Partners to foster an environment of collaboration, continuous learning, and quality ownership.  He/she will collaborate with Business Partners (*) on the above activities. 

The Quality Community Lead - reports to the Director Quality Culture Lead within the Quality Management (QM) Operations Excellence and Innovation department in Bioresearch Quality and Compliance (BRQC) QM organization.
This role will assist in setting the strategy and coordinating Quality Management activities in close collaboration with QM, BRQC and Business Partners:
-Knowledge Management activities including sharing of methodology and tools, e.g. Knowledge Hub, Expertise Locator and Communities of practice.
-Learning activities with Business Partners like e.g. Quality Academy
-Quality Culture Workshop activities and follow up activities through Communities of Practice,
-Continuous Improvement activities
-Quality Leadership skills activities, including e.g. change management skills to further become a learning and continuous improvement organisation.
He / she will serve as a champion to key business partners and Quality Groups.

He/she will coordinate cross-functional learning events, communication and other initiatives that require involvement of multiple
BPM business units.
He/she will manage professional services/consultants as well as any outsourced QM activities.
The Quality Community Lead will also participate in specific projects when assigned by the Head of QM and the Quality Management (QM) Operations Excellence and Innovation Head and continues to provide leadership or support for ongoing projects, meetings, etc
The Quality Community Lead will also participate in specific projects dealing with quality issues, solving quality problems and issue escalation requiring support from Quality Management. This position requires solution thinking and problem-solving skills
The role will act independently on the projects and will focus on driving results and alignment with the overall departmental strategy.  The role will seek guidance where needed with the Director Quality Culture Lead and peers in QM with the responsibility to act with sense of urgency related to specific activities requiring escalations.
This role must be able to effectively operate in a matrix environment and influence and interact with senior enterprise leaders and functional leaders on a regular basis. The ability to combine business needs with functional objectives is required. He or she will have contact with individual employees and all levels of management and peers within all segments of J&J, including R&D and clinical operational organizations, therapeutic areas, finance, law, supply chain and commercial organizations. 

This role may interact, as appropriate and as needed, with quality professionals in third-party organizations, marketing partners and health authority officials. He or she will create business relationships with industry peers
A Bachelor of Science (BSc) or Arts (BA) degree or equivalent degree is required. A minimum of 8 years’ experience in a medium to large scale matrix organization which includes applicable compliance related field and/or equivalent time and experience in a related R&D area is required. A minimum of 2 years’ experience in the field of process design or training design is a must. Process Improvement experience preferable.
A track record in operational deliverables, thorough project planning and managing supportive capabilities is a must.
Requires a thorough knowledge of the drug development process, good knowledge of worldwide GxP compliance regulations, sound research and development practices, scientific and quality terminology, industry quality assurance and management procedures and policies, and quality evaluation techniques.
Excellent organizational, analytical, strategic, interpersonal, written and oral skills required.  Self-motivated and flexible with the ability to work effectively in a dynamic, problem-solving environment is required.  Demonstrated strength in influencing and negotiation skills and ability to communicate effectively at all levels of the organization is required. Ability to perform in a team and matrix organization, as well as adapt to a dynamic environment is required.  Demonstrated competencies required include industriousness, self-awareness, adaptability, attention to detail, and a high capacity for teamwork.  Strong personal leadership with demonstrated competency interfacing with senior leaders, strong networking and relationship building skills
Leadership experience and skills:
  • Strong leader and collaborator with virtual communication & connection skills
  • People leader skills and demonstrated competencies for interpersonal collaboration with senior leaders and peers
  • Strong in Collaboration, being able to bring different perspectives together 
  • Event Management and Social Media Management Skills
  • Learning & pedagogy background for designing learning paths
  • Excellent communicator and presenter, with excellent interpersonal skills and diplomacy to apply during facilitation of workshops, bringing different thoughts and perspective together
  • Proactive strategic thinker – improvement attitude - Problem solving and Solution Thinking Skills
  • Able to create win-win situations with internal and external partners
  • Highly committed to quality and understanding of quality principles
  • Ability to engage and enthusiasm people and infuse a Culture of collaboration and pro-active Quality 
  • Ability to independently plan, organize, co-ordinate, manage and execute assigned tasks
  • Excellent knowledge of English is required
  • Stakeholder contacts are frequent and require excellent interpersonal skills and diplomacy
  • Strong personal leadership with demonstrated competency interfacing with senior leaders
  • Strong networking and relationship building skills
  • Ability to create an open and inviting environment
  • Ability to embrace generational differences
  • Exceptional written and verbal communications skills
    Technology experience and skills:
  • Proficient in Microsoft Office applications, understanding of learning management applications
  • Knowledge of the corporate structure and culture

Primary Location
Other Locations
Europe/Middle East/Africa-Netherlands-South Holland-Leiden, North America-United States-Pennsylvania-Spring House, North America-United States-New Jersey-Raritan
Janssen Pharmaceutica N.V. (7555)
Job Function
Clinical Trial Coordination
Requisition ID