Johnson & Johnson Careers

Senior Cash Collections & Credit Management Representative with German

Prague, Czech Republic
Accounts Receivable


Job Description

Requisition ID: 1805681534W

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of 
Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

 

 There are more than 2,000 employees in Human Resources, Finance and Procurement who work for 
Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

 

Senior Cash Collection and Credit Management Representative with German

Location: Prague

Full time permanent contract



Responsibilities:

  • Cash Collection for assigned region according to defined procedures, finance principles and respective legislation
  • Making outbound calls and responding to inbound calls promptly
  • Order release within scope of authority
  • Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
  • Identify doubtful debt and take corrective actions when necessary
  • Identify growth trends and propose potential uplifts
  • Meet dashboard metrics related to I2C
  • Perform all accounts receivable procedures as required, in a timely manner
  • Identifying and proper documentation of disputed invoices
  • Work with credit reports and monitoring from credit agencies
  • Performing periodical credit limit reviews with limited amount of supervision
  • Resolving unidentified and unapplied cash

Accountabilities:

  • Building and maintaining relationships with customers concerning past due invoices, payment trends, resolution of disputed invoices and other matters relating to receivables
  • Follow up on identified issues
  • Training of new joiners to the team


Qualifications

  • Fluent German and English language (both written and oral)
  • Strong and effective written and oral communication skills combined with customer service orientation
  • At least 2 years of experience in a similar job in finance / accounting / customer service environment
  • Independent worker, requiring only occasionally supervision
  • Ability to solve difficult situations using own judgment and sense of initiative
  • Eye for a detail
  • Strong analytical and communication skills

We offer:

  • A challenging and interesting job in one of the biggest global healthcare companies
  • Extensive long-term opportunities for personal and professional development
  • Healthy and active work environment
  • Competitive salary based on experience and comprehensive benefits package:
    • 5 weeks of vacation, home office, flexible working hours, sick days
    • Meal vouchers, Cafeteria, referral award, life and accident insurance, MultiSport card
    • Contribution for: Prague public transportation, language study, illness leave, pension contribution,
    • Refreshment in the workplace, company gym, free sports activities, corporate events 

    The benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits.



    Primary Location
    Czech Republic-Prague-Prague
    Organization
    JNJ Global Business Servi (7761)
    Job Function
    Accounts Receivable
    Requisition ID
    1805681534W