Johnson & Johnson Careers

Franchise Integration Lead

Beerse, Belgium; New Jersey, United States
Strategic Sourcing/Logistics

Job Description

Requisition ID: 1805680985W

Franchise Integration Lead

Locations: Beerse, Belgium (preferred), US NJ/PA area
Job Description:

Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises. 


Johnson & Johnson Customer & Logistics Services (CLS) is a global Supply Chain organization that supports operating units across all the Johnson & Johnson Family of Companies. CLS strives to deliver an exceptional customer experience through leading critical customer facing-functions such as distribution and transportation. In addition, CLS oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities.  CLS supports all three sectors of Johnson & Johnson: Medical Device & Diagnostics, Pharmaceutical, and Consumer Products. This team is represented in multiple countries and continues to grow globally in both visibility and responsibility. The CLS team reports to Johnson & Johnson Supply Chain and partners closely with groups throughout the supply chain organization. 


Thriving with a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion.  We are proud to be an equal opportunity employer.


As part of our CLS Global Distribution Operations team, we are seeking a Franchise Integration Lead supporting the Pharmaceutical business.  This position is responsible for managing the relationship between Janssen supply chains, Commercial and Quality organizations and the CLS functions. This position represents Customer and CLS requirements related to Product Lifecycle Management and inbound and outbound processes. Specifically, this could include input to product management and/or new product development, inventory strategy to the customer, acquisitions and divestitures, and/or recall/withdrawal management. This position will champion process standardization while appropriately shaping custom logistics solutions to meet both customer and franchise needs. This position will also collaborate as needed with worldwide CLS resources to achieve franchise goals and objectives.

  • Acts as the CLS lead on Commercial and Supply Chain New Product Management/Launch, as well as product changes
  • Manages strategic requests from business partners for new business models, exceptions to typical CLS processes, and/or order management processes and strategies
  • Shapes Deliver capabilities to meet growth objectives through global connections to CLS resources worldwide by collaborating and integrating with CLS business partners
  • Lead/Support Customer focused product supply strategies
  • Support Field actions
  • Support BCP activities
  • Metric management, improvement, and strategy development (i.e. OTIF) in collaboration with CLS Strategies and Capabilities
  • Identify opportunities in Value Creation, providing innovative options and overseeing the franchise component of the implementation of new solutions
  • Drive business process/cost/service improvements needed to enhance business results by supporting implementation opportunities
  • Understanding of ERP system capabilities, quality, and business processes
  • Identifying/prioritizing systemic problems and improvement opportunities
  • Providing business process knowledge to support new processes and designs
  • Lead projects by developing and utilizing in-depth knowledge of business processes and systems
  • Develop and execute overall project plan, project deliverables and timeline using approved project methodology where applicable
  • Manage multiple simultaneous tasks and projects
  • Lead cross-company/cross-functional analyses and give strategic recommendations based on cost-benefit analyses and/or compliance
  • Minimum of Bachelor’s degree is required; advanced degree is preferred
  • Minimum of five (5) years of relevant Supply Chain experience is required
  • Proven Project experience is required —PMP and/or FPX certification preferred
  • Customer-centric mindset
  • Strong business acumen and understanding of the end to end supply chain
  • Strong collaboration skills and able to influence without authority
  • Demonstrated ability to think strategically and implement approved strategies to drive value
  • Solid problem solving and analytical experience influencing skills
  • LEAN, SIX SIGMA, APICS training or certification is preferred
  • Proficient in English (written and oral)

Primary Location
Other Locations
North America-United States-New Jersey
GMED (7548)
Job Function
Strategic Sourcing/Logistics
Requisition ID