Johnson & Johnson Careers

[Consumer] Key Account Manager

Taipei, Taiwan
Selling Consumer

Job Description

Requisition ID: 1805676616W

Key Responsibility

- Responsible for supervising staff in the development and servicing of National/Key Accounts of PCS Channel (Watson) to meet business sales objectives.

- At this level the role has increased responsibility including, but not limited to, additional skills, multiple lines/products, diverse teams, etc.

- This job is eligible for sales incentives/sales commissions.

- Supervises the development and servicing of national/key accounts to achieve business sales objectives.

- Reviews results against forecasts and adjusts business plans to ensure objectives are met.

- Communicates incentive plan parameters and goals.

- Rolls out ad hoc plans and contests.

- Provides input to departmental budget.

- Manages expenses to stay within budget.

- Assigns quotas and accounts to individual sales staff.

- Monitors progress and implements corrective action when necessary. Prepares periodic sales reports for management.

- Presents changes to customer profiles and alternatives for addressing.

- Resolves routine problems and customer complaints. Supervises the day to day activities of a sales team.


In terms of experience

  • Industry must be FMCG, especially grocery categories. (Not electronics, luxury, tobacco/ alcohol).
  • Definition for account management experience (including JBP, promotion/investment management, sales execution plan and review)
    • In terms of channel/customer experience, PCS especially Watson will be more suitable due to customer nature

  • This candidate need to co-work with distributor on customer selling & operation; therefore, with agency or distributor management experience is a plus


In terms of personality

  • Operation discipline & can manage ambiguity and high uncertainty business environment

  • Detail & Hands on due to things will be done across multiple counterparts in customer sides

  • Data analysis & insight for action

  • Strong communication skill and capability to face high pressure


Considering above criteria, working experience in FMCG related categories need to be 5+ above.

see above
Primary Location
Johnson & Johnson Taiwan, Ltd. (8580)
Job Function
Selling Consumer
Requisition ID