Johnson & Johnson Careers

Customer Development Manager Beauty High Street

Maidenhead, United Kingdom
National Accounts

Job Description

Requisition ID: 1805675411W

Through its family of companies, J&J is enaged in the research and development, manufature and sale of a broad range of products in the healthcare field invirtually all countries of the world. J&J serrves the Consumer, Pharmacitical and Medical Devices markets by developing broadly accesible, high quality innovatie products and services that advance the health and wellbeing of people.

The Consumer business includes a broad range of products across a multitude of categories inclucing baby care, skincare, oral care, womens health as well as over the counter pharmacy products. Brands include Johnsons Baby, Listerine, Neutrogena, Aveeno, Clean & Clear, Nicorette, Benylin, Sudafed, Benadryl and many more. (merge 1 & 2 for UK Consumer)

Within the UK Commercial function you will be given the autonomy and responcibilty to drive your own business from day one, regardless of your role.. Your KPI’s will be balanced between key commercial deliverables based on your account/channel (WHAT) but this is also balanced with delivery in a way that helps dirve the overall business, in line with our Credo values and our behavioural imperatives of CONNECT, SHAPE, LEAD & DELIVER (HOW).

We will reward high perfromers and high-potential individuals who constanly deliver and out perform via progression, based not on time in role but performance and results across both key deliverables and behaviours. We aim to drive a performance based reward and recognition scheme that encourages great results that are delivered in line with the core values we hold as a business.

Customer Development Manager 1

Leadership imperatives: Connect, Shape, Lead, Deliver

  • Connect: To develop a mutual TRUST through….                                                                 ……. allowing stronger more effective collaboration with the right people at the right time.
  • Shape:
  • Lead:
  • Deliver:
Main Duties and Responsibilities:

Create clear winning plan for your categories and delivery of JBP for the next 12 months


TS, TI, NTS, GP and Share delivery for your categories. Financials delivered in line with guidelines set via Brand and CS&P

Contribute in BU projects


Key Competencies

Negotiation - Experience of being part of a negotiation within a channel/customer/category aligning internal and external stakeholders ie. Annual business planning and promotional plans

Relationship Building - Experience and proven ability to build strong working relationships with buyers to enable delivery of business plans. 

Experience of building strong internal relationships, across multiple functions engaging key stakeholders to your business plan. 

Strategic Thinking - Demonstrates ability to develop in year customer strategies for your category. This should involve taking into account key market and customer trends for the next 12 months in order to deliver the business plan and take advantage of opps and minimalize potential risks.

Commercial acumen – Understand what role your customer/GFO plays within the channel today & define the strategic direction & resulting plan for the next 12 months. 

Support the Business Unit process of managing/improving/delivering TS TI, NTS, RGM, ROI KPI’s by driving & delivering your personal GFO commercial targets; through the understanding of both J&J and your Buyers business area, making sense out of complex & uncertain futures, being cognizant of the implications of choice for all affected parties to make clear & decisive business decisions. 

Primary Location
United Kingdom-England-Maidenhead
Johnson & Johnson Limited (8700)
Job Function
National Accounts
Requisition ID