Johnson & Johnson Careers

Shanghai-QA-Senior Business and Regional Quality Manager

Shanghai, Shanghai

Job Description

Requisition ID: 1805668629W

Responsible for overall quality and compliance leadership Johnson & Johnson Vision (JJV) China, Local Operating Company (LOC) and commercial entity. This will include all distribution centers, warehouses and third party logistic operations affiliated with JJV.
Responsible for implementing and managing the JJV China Quality Management System for the Regional and Business Quality organization with focus on JJ Vision Care business. Position will be responsible for all JJV Quality & Regulatory compliance in China including compliance to the Franchise. Position will partner with JJV Franchises Quality, Regional JJV leadership and the Johnson & Johnson Enterprise quality organization to drive improvements in quality and compliance in China.Management of programs and projects to ensure the achievement of planned quality objectives. Selects trains and develops key staff to ensure availability of resources to support the QMS objectives. Makes decisions on significant quality and products issues. Prepares department budgets and executes against approved plan. Responsible for the management of on-site external agency audits to ensure maintenance of licenses and standards. Position will lead, coordinate and prepare for external audits.
Proactively monitors, analyzes and improves all aspects of quality compliance, quality control and customer complaint process in order to drive the Total Customer Experience. Responsible for escalation of relevant issues within China to the Franchise, facilitating the non-conformance and CAPA processes, ensuring compliance with customer complaint process, and all quality assurance components of LOC and distribution networks. Position will communicate and partner with other Regional Quality personnel in order to implement a worldwide quality management system for JJV, analyze global trends or early warning signals, and proactively prepare for external audits. Position will be the China VOC for product quality and regulatory and quality compliance. Position will create product quality and compliance KPI’s specific to China and implement improvement plans. Position will analyze global trends or early warning signals and proactively prepare for governmental audits. Position will develop and implement quality procedures specific to China as necessary. Finally, this position will adhere to environmental policy and procedures and support department environmental objectives.
University graduate with background in medical devices, medicine science, chemistry or pharmacy preferred.
12 years & above working experience in technical / quality / regulatory role in the Medical Device Industry preferred.
Minimum 6 years & above supervisory experience required
Ability to travel up to 30% required
Excellent project management skills required
Excellent problem solving skills required. Excellent communication, interpersonal and organizational skills required. Excellent understanding and application of principles, concepts and practices of statistical methods preferred.
Strong leadership, coaching skills required. Demonstrated management abilities required Thorough understanding of regulatory / compliance requirements for China.
Experienced with direct communications and interactions with end customer/ user.
Flexible in undertaking tasks and working hours.
Ability to use own initiative and make the difficult decisions
Can lead and drive the changes necessary to support and build the business

Primary Location
Johnson & Johnson Vision Care (Shanghai) Limited (7053)
Job Function
Requisition ID