Johnson & Johnson Careers

EMEA Plan Lead - Mentor

Zug, Zug
Strategic Sourcing/Logistics

Job Description

Requisition ID: 1805667469W

Johnson & Johnson’s Mentor, is a member of the Medical Device group within Cardiovascular & Specialty Solutions (CSS) is recruiting for a EMEA Plan Lead based in Zug, Switzerland.


The Cardiovascular & Specialty Solutions (CSS) Group consists of six businesses serving a diverse base of customers in Electrophysiology (EP), Neurovascular, Surgical and Non-Surgical Aesthetics, Reprocessing and Ear, Nose and Throat (ENT) and Infection Prevention.


Mentor Worldwide LLC is a leading supplier of medical products for the global aesthetic market.  The company develops, manufactures, and markets innovative, science-based products for surgical and non-surgical medical procedures that allow patients to improve their quality of life through breast, body and facial aesthetics.



The EMEA Planning Lead for Mentor is responsible for leading supply chain planning activities in the region including: managing and delivering accurate EMEA demand and replenishment forecasts, achieving customer service levels and inventory levels as well as planning for new product launches.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned).

Leads regional Sales and Operations Planning (S&OP) process with marketing/sales and commercial finance to align market and financial requirements with manufacturing/Supply capabilities.

Build product volume forecasts based on historical demand information (or statistical model) & Marketing intelligence (Phase in, phase out, future commercial insights) & product mix forecasts based on historical mix information and marketing information.

Load, maintain and ensure integrity of product forecasts in E2E Planning System

Responsible for translation of Demand Plan into $ Revenue Plan in partnership with Finance

Identifies gaps between latest financial plan and demand plan defining and driving actions to understand/reconcile key differences.

Responsible to define and execute strategies to improve key business metrics inc. forecast accuracy & forecast error impacting customer service and inventory.

Support key metrics: customer service, inventory metrics (gross/net dollars, DOS), and Slow Moving/Obsolete (SLOB) inventory, Back Order Value ($) & on time adherence to S&OP drumbeat - all in partnership with supply chain partners.

Ensure strong alignment with global/regional/country partners on key S&OP touchpoints inc demand handoff processes.

Participates into the New Product Introduction and Portfolio optimization processes owning key steps.

Conduct scenario-based analyses to evaluate launch options and develop contingency plans.


Participate in Supply Chain business planning processes, setting safety stock levels, managing inventory tracking processes and reconciliation (i.e. actual vs. plan) and identifying/implementing inventory reduction opportunities.


Support allocation policy definition with analyses as required and support analysis of exceptions

Work with marketing/sales groups to make customer allocation decisions by analyzing historic demand, available supply and customer prioritization

Pro-actively recommend process / system improvements and manage implementation / change management.

Lead by example and be the natural go-to person for peers and business partners

Projects, analysis & reporting, and other responsibilities as assigned by management.



Forecast Accuracy (MAPE, BIAS)

Customer service (On Time in Full (OTIF))

Back Order Value ($) / Aging

S&OP attainment / DP to Commercial Forecast

S&OP Maturity

Product Availability Communication (PAC Accuracy)

Inventory (gross/net dollars, DOS)

Slow Moving/Obsolete (SLOB)

Cost Improvement and Cost Avoidance value

Diversity & Inclusion

Job Qualifications

A minimum of a bachelor’s degree (preferably in business, supply chain, engineering, information technology, logistics, or operations) is required.

A minimum of 4 years supply chain and/or operations experience is required.

Experience in planning, purchasing or materials management is preferred.

Strong team player capable of working collaboratively with business partners

The demonstrated ability to identify problems/issues, recommend appropriate solutions, and follow-up to ensure positive results is required.

Proven analytical/quantitative skills are required and must be highly proficient in Microsoft Excel & Microsoft PowerPoint.

Microsoft Access and/or SQL proficiency strongly preferred.

Project management skills, with the ability to influence decision-making, work effectively, and implement solutions in a cross-functional, team environment required.

MRP, APS, and/or ERP systems experience is preferred.

Manugistics, JDE, or SAP experience is preferred.

Capable of working with a high degree of accuracy and attention to detail

Strong communication, interpersonal, and presentation skills are required.

Scenario planning experience preferred.

Must have a high level of personal initiative and ability to function autonomously with a strong sense of urgency, self-confidence, and comfort with new and rapidly changing situations and environments.

Excellent stakeholder management beyond organizational and hierarchical boundaries: strong knowledge and partnering ability with all business functions.

Must have people leadership and coaching skills.

Six sigma and/or lean green belt certification preferred.

APICS certification preferred

Primary Location
Cilag GmbH International (8525)
Job Function
Strategic Sourcing/Logistics
Requisition ID