Johnson & Johnson Careers

CEE Multichannel Manager

Warsaw, Mazowieckie

Job Description

Requisition ID: 1805665217W

At Janssen, we are dedicated to addressing and solving some of the most important unmet medical needs of our time in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases. Driven by our commitment to patients, we bring innovative products, services and solutions to people throughout the world. Janssen is a pharmaceutical company of Johnson & Johnson.
CEE Multichannel Manager
The CEE Multichannel Manager is responsible for the implementation of a multichannel marketing strategy in alignment with overall CEE Multichannel Strategy in order to achieve highest Customer Loyalty performance. He/she is responsible for overall management of the Multichannel and Digital Marketing activities to support all CEE countries and grow the business in line with the company goals.
Co-operation within Organization:

·Local: Board Members, Sales and Marketing, Finance, HCBI Officer, Business IT Manager

·Regional: Counterparts in CEE / CE

·Global: EMEA Digital Strategy Manager

Responsibilities and duties:
  • Project management and development / implementation of CEE strategical channels like: Eloqua, Approved Emails, Janssen.TV, JanssenMed, Janssen4Patients, eDetail, SMS, in line with CEE MC Strategy
  • Full support on central level for all activities regarding to strategical channels with focus on CE region, in line with dedicated processes
  • Support for EMEA projects implementation in CEE region regarding to digital channels
  • Project management for central promotional activities to support local markets (online and offline)
  • Planning, verification and adaptation of resources according to short-term and long-term multichannel strategy (budget, project plans, external vendors)
  • Act as subject matter expert on multichannel marketing towards the CVTs (Country Value Team) or HUBs, suggesting the right channels/activities to engage with specific stakeholder groups, acting upon specific behavioral objectives, consulting, executing & delivering
  • Drive web-based customer experience & service initiatives above brand level
  • Quality assurance and process flow maintenance with dedicated digital agency on HUB and local level
  • Develop partnerships with right 3rd parties to increase Janssen brands footprint on the web to extend the reach to our resources and content
  • Contribute to the promotion of the strategy and multichannel initiatives in CEE/EMEA
  • Link between OpCo/HUB and CEE Multichannel Team
  • Facilitate proactive interaction and sharing of good practice in CE / CEE / EMEA
  • Monitoring e-market and competitor e-trends to evaluate Janssen business opportunities (Competitive Intelligence)

  • Education: University / Bachelor Degree or Equivalent, preferably in a relevant business-related discipline (marketing/e-marketing/digital marketing)
  • Experienced in: e-Marketing (min. 4 years), experience in online marketing with a proven track record in developing effective digital strategies and delivering successful online campaigns, experience in cross country projects deployment
  • Abilities/ Skills:
    • Excellent command of English both written and spoken
    • Self-motivated, innovative with an inspiring personality
    • Strong analytical, communicational and planning skills oriented towards delivering business results
    • Highly developed presentational and organizational skills
    • Multichannel/digital analytics
    • Strong Project Management skills
    • Areas of expertise should include one or more of the following:
      • Development of online platforms
      • Marketing Automation
      • Mobile Solutions
      • Content Management, SEO, SEM
      • Social Media campaigns
      • Online transmissions (webinars)
    • Flexibility, fast adaptation, openness and pro-activity
    • Ability to work under pressure, in the environment of high expectations
    • Decision-maker
Location and mobility: 80% local office based / 20 % travels
We offer:
  • An opportunity to be part of a global market leader
  • A dynamic and inspiring working environment
  • Many opportunities to work on challenging projects and assignments
  • Possibilities for further personal as well as professional development
  • Motivating financial remuneration
  • Many employee benefits such as life and pension insurance, 5 weeks of holidays etc.

Primary Location
Janssen-Cilag Polska Sp. z o.o. (7824)
Job Function
Requisition ID