Johnson & Johnson Careers

Business Quality Specialist

Dubai, Dubai
Quality Assurance

Job Description

Requisition ID: 1805664527W

Johnson & Johnson is recruiting for a Business Quality Specialist to be located in Dubai, United Arab Emirates.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Summary of the job:

Provision of a Quality & Compliance service to the MENAP business units and includes relevant links to external licensing authorities, internal J&J quality standards and the J&J global quality systems and the J&J Quality & Compliance organization. This position also provides oversight and advice to the distributors used in different countries.

This person has the responsibility for ensuring that the appropriate Quality & Compliance standards and systems are implemented and maintained for the operation of the Johnson & Johnson MENAP operations. Also that all external suppliers and service providers are qualified and relevant agreements are in place with them.

Duties & Responsibilities

  • Act as the point of contact for quality defects, customer complaints related to product defects, and manage them as per the Non-Conformance process. Also open CAPA’s (Corrective Actions/Preventive Actions) where necessary.
  • Maintain, and where necessary create and appropriate local operating procedures for all Q&C related processes and activities.
  • Maintain the company Quality Systems Manual, and make routine updates as necessary.
  • Provide QA input to new projects and concepts and approve any new product launched in the countries.
  • Provide QA input to sales and distribution activities.
  • To provide approval for artworks, finished put-up specifications and First Article Inspection for all new or modified products.
  • To ensure that the product has been developed in full compliance with applicable local requirements.
  • To support Marketing and SC in the qualification of promotional materials and approve the finished put-up specifications of customized items.
  • Coordinate the effective implementation of Q&C related changes.
  • Perform internal assessments to ensure the Quality Management System is effective, and seek continuous improvement of the system.
  • Ensure all external suppliers and service providers are qualified and relevant agreements are in place with them.
  • To prepare Quality System and metrics review on a regular basis.
  • Be the Training Process Owner as per SOP-0007420.

  • 2-4 years of experience in Quality Assurance, within the Pharmaceutical or Manufacturing industry.
  • Leadership Behavior (good people management skills)
  • Strong Quality background, able to give a pragmatic and consistent Quality perspective and to maintain a calm outlook at all times.
  • Excellent written and verbal communication skills and completely fluent in English language

Primary Location
United Arab Emirates-Dubai-Dubai
Johnson & Johnson Middle East FZ-LLC (8608)
Job Function
Quality Assurance
Requisition ID