Johnson & Johnson Careers

BTL , IT Manager, Vietnam

Ho Chi Minh City, Ho Chi Minh City
Business Relationship Management

Job Description

Requisition ID: 1805664436W

What type of mark will you make?


Your unique talents and perspective can make a vital contribution to innovative products that improve the lives of people everywhere. Career opportunities within Johnson & Johnson companies may provide you with an ideal setting to build your leadership experience; express your passion and touch the world.

 Build Your Career with Johnson & Johnson


Johnson & Johnson is a leading and one of the largest healthcare companies in the world. We are well-known for QUALITY, an achievement brought about by careful planning, a conscious and consistent effort in using advanced manufacturing technology and providing excellent development opportunities for people to attain optimal performance. Our products are recognized in the worldwide market under the brands of JOHNSON's, CLEAN & CLEAR, MODESS, CAREFREE, LISTERIN, BAND-AID , and so on.


At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values, and we develop, reinforce and reward those values. Our special set of values is embodied in Our Credo, a respected, legendary document that has guided our company for almost 70 years. As our ethical framework, it outlines our responsibility to our customers, employees, communities and stockholders. As you get to know us, you'll realize that our people choose to live Our Credo - to work at making it vital day-in and day-out - not because it is required, but because it feels right.


If you are looking for more than a job, and are inspired by the opportunity to create the future to bring quality of life to the world, we invite you to build your career with us.

Strategic partner for business leadership teams and external customers

         Technology strategist” who spans multiple technology solutions

         Defines technology strategy for business partners

         Manage business expectations and keep business aligned to business requirements

         Understands competition and how they use technology

         Oversees internal and external collaborations

         Investment manager

         Defines priorities for business and associated technology investments

         Accountable for all aspects of delivery

         Accountable for operational IT expense

         Manages portfolio of investments

         Business IT interface

         A critical point of contact for IT to IT service delivery

         Understands core internal IT products and ability to drive business value

         Drives business partners towards standard solutions

         Coordinates with other BU BTLs

         Customer Focus & Management

         Direct collaboration with customers

         Continuous improvement of the IT operating model


         Has analytical reviews of IT financial and operational performance

         Leverages business and analytical resources and tools

         Strategic Alignment

         Ensure budget is aligned with strategy

         Leads annual IT* budget process

         Supports general corporative initiatives (e.g., regional operating model decisions)


         Project Financial Tracking processes (Capital & Expense)

         Value Management (Benefits Realization)

         Interface with Finance (& Supply Chain*)

         Provide financial analysis, forecasting

         Provide cost modeling/metrics for critical decision making


Key deliverables

         Functional level strategy and roadmap/ business cases

         Prioritization of business project portfolio

End to End IT deliverables to responsible country/regions


Required knowledge, skills and abilities

Deep understanding of business drivers/processes and ability to relate priorities to associated technology investments, experience working across multiple levels of an organization, knowledge of trends (e.g., digital, big data), expertise driving adoption to improve IT, business experience, previous experience driving technology strategy for a line of business, able to synthesize leadership and stakeholder inputs into decisions, able to represent customers/users, can translate business process needs into IT solutions, has ability to work at an abstract level and continuously “pivot” to arrive at the highest impact answer for the customer.


         Industry and domain expertise

         Technical knowledge of platforms and software technology

         Knowledge of business process and business strategy

         Experience working across multiple levels of an organization, leadership skills

         Creating context around key business drivers and strategic plan.


Preferred knowledge, skills and abilities

Strong understanding of product development lifecycle, knowledge of healthcare, business theory, management, budgeting and business office operations. Demonstrated ability to apply IT in solving business problems, excellent written and oral communication skills, excellent interpersonal skills, ability to motivate in a team-oriented, collaborative environment, exceptional service orientation, strong negotiating skills. Able to create context around key business drivers and strategic plan, able to present ideas in business-friendly and user-friendly language.

Primary Location
Vietnam-Ho Chi Minh City-Ho Chi Minh City
Johnson & Johnson (Vietnam) Co, Ltd (7338)
Job Function
Business Relationship Management
Requisition ID