Johnson & Johnson Careers

Knowledge Management Lead for EMEA

Prague, Prague
HR Operations


Job Description

Requisition ID: 1805663871W

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”
There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.
 
Knowledge Management Lead for EMEA
Location: Prague
Full time permanent contract
 
We are looking for experienced Knowledge Management Lead for Europe – Middle East – Africa region (EMEA). You will be responsible for HR Knowledge Management via managing our online Human Resources portal.
You will be leading a small team of 2 specialist ensuring that all documentation is uploaded and updated in timely mannor as well as leading the function from the strategic perspective. We put high importance on customer orientation ensuring customers satisfation and especially countinuous improvement in the area of knowledge management.
 
Responsibilities:
  • Development and governance of knowledge management process for our HR (Human resources) function
  • Responsibility for determining the HR knowledge management policies to facilitate efficient, legal, and secure access to electronic content by our employees
  • Management of Human Resources portal to ensure all documents are uploaded and updated in timely mannor in various language alternatives
  • Continuous Improvement of knowledge management base by communication with diverse stakeholders concerning performance gaps and possible improvement, allocating time to listen and create solutions for various stakeholders
  • Management of Content and Knowledge Management operational activities to achieve set targets
  • Leading a small team of 2 Content Creators in Prague - leadership, direction, coaching, feedback as well as development of team members
  • Management and delivery of diverse projects connected with Knowledge Management

Qualifications
  • Previous experience with Knowledge Management area is required
  • We prefer previous experience with HR Knowledge Management but we are open to experience from IT, Finance, Procurement or Customer Services as well
  • You need to have already a people leading experience
  • Previous experience from international shared service environment as well as project management experience is a big plus
  • Fluent English spoken and writen is required
  • Advanced French or German is an advantage
  • HTML fundamentals are required – previous experience with webpage setup and edits
  • Cascading style sheets (CSS) is an advantage as well
Personality wise:
  • We are looking for you if you are proactive type of person since we are expecting from you to be independent in management and development of Knowledge Management area in EMEA region
  • We expect you to handle stakeholder management on excellent level, being open minded and able to handle productive relations with people of diverse seniority as well as cultural background
  • High results orientation combined with decisivness - ability to make decision even in ambiguous situations or issues
  • Ability to provide clear direction quickly when asked
  • Excellent written and verbal communication abilities as well as formal presentation and facilitation skills
  • Ability to lead, coach and develop your team members
In return we would like to offer you:
  • Interesting job in a prestigious international healthcare company
  • Friendly and supportive team members and management
  • Many opportunities to participate on different projects and drive our growth further
  • Competitive salary based on experience, annual bonus and comprehensive benefits package such as 5 weeks of vacation, Home office, Flexible working hours, Meal vouchers, 8 weeks fully paid parental leave, Flexi Passes, Life and accident insurance, Contribution for Prague public transportation, language study, illness leave and pension, MultiSport Card, Referral Award, Refreshment in the workplace, Sickdays, Customer card to Makro Cash&Carry, Free fitness lessons
The benefits are regulated by internal policy which contains the full details regarding the entitlement and conditions for the benefits

Primary Location
Czech Republic-Prague-Prague
Organization
JNJ Global Business Servi (7761)
Job Function
HR Operations
Requisition ID
1805663871W