Johnson & Johnson Careers

Sr.ATR team lead

Suzhou, Anhui
General Accounting

Job Description

Requisition ID: 1805661841W

·      Account to Report Process Management

·         Responsible for the planning, management and overall delivery of services in the A2R function (cross sector) – including inter-company, fixed assets, general accounting, period end closing and others where required

·         Participate and assist in strategic planning for GFS-Asia Pacific (China) where required

·         Represent the A2R function for GFS-Asia Pacific (China)

·         Lead change efforts into GFS-Asia Pacific (China) for A2R area

·         Develop and implement A2R policies and procedures and ensure compliance as administered in GFS-Asia Pacific (China)

·         Manage service levels and targets to ensure delivery as defined in Service Level Agreements

·         Develop and evaluate performance indices to measure operational efficiency against best practice

·         Resolve complex or critical process issues which go beyond GA team lead’s capabilities

·         Review and analyze management reports as required and drive necessary actions for improvement

·         Monitor resource utilization and manage resource allocation, including identifying changes to long term resource needs and implementing necessary actions

·         Work closely together with other Process Managers (I2P/P2P, I2C) to insure best possible communication and interaction between the processes

·         Develop, build and maintain relationships with all markets and business sector(s) serviced by GFS-Asia Pacific (China)


Audit and Compliance

·         Ensure current processes, operations, systems, databases and information security are up to date and comply with proper accounting and legal principles/policies/procedures, including US GAAP, Company WWP (worldwide procedures), ICH, SOX and others

·         Keep new initiatives’ implemented in compliance

·         Support auditors and legal authorities with the execution of required activities – ensure staff and information are available as required


Customer Service

·         Deliver service excellence and maximize customer service and satisfaction with managing the resources

·         Develop effective working relationships with key stakeholders (external / internal customers, co-workers)

·         Maintain professional attitude during service delivery and resolution of issues

·         Ensure that service levels and targets are met as per Service Level Agreements

·         Perform problem tracking and ensure that issues are escalated in a timely manner and properly documented, prioritized, tracked, and resolved


Continuous Improvement

·         Lead identification of opportunities for continuous process improvement and innovate solutions and system enhancements so the team can operate in an efficient and cost effective manner

·         Focus on simplification, standardization, quality improvement and cost minimization of process

·         Proactive involvement in determining and implementing best practices

·         Drive implementation of business process improvement initiatives to the team as required

·         Ensure updated and/or improved process documentation and SOPs as required

·         Manage the team work through the ERP application’s upgrade or transformation


People Management

·         Develop and manage A2R team goals, work schedules and activities, back up procedures and staffing requirements to ensure coverage at all times

·         Pro-actively allocate resources – including job rotation and cross training to facilitate knowledge sharing and people development

·         Ensure team members have the appropriate skills, supporting tools and technologies via organizing training to enable them to deliver excellent customer service

·         Provide leadership, coaching, counseling, training and guidance to the team so they can proactively carry out their role to the highest possible standard

·         Set performance objectives, and monitor and evaluate team performance and open communication on a regular basis to ensure that service levels and targets as defined in Service Level Agreements are met; and take corrective action when required

·         Create an positive environment that allows team members to grow and be continuously challenged

·         Drive towards balanced workload, quality recruitment and high team motivation and morale

·         Cultivate customer service culture and team cohesion through meetings and team building activities with management team and employees


GFS – Asia Pacific (China)

·         Ensure the successful transfer of activities for service countries, for instance process documentation, knowledge transfer, resource evaluation, job shadowing and training delivery to up skill new hires

·         Assist in other setup activities as required


·      At least University degree in a finance related disciplines

·      Obtained Certified Public Accountant or equivalent qualification is desired (eg. CPA/ACCA/CMA会计上岗证)

·      At least 4 – 6+ years of experience in the A2R function

·      At least 3-5 years supervisory or team management experience desirable

·      Good capability to read, write and speak English and Chinese

·      Ability to read, write and speak in other foreign languages (e.g. Japanese, Korean) desirable

Primary Location
Johnson & Johnson Medical Suzhou Ltd. (7054)
Job Function
General Accounting
Requisition ID