Johnson & Johnson Careers

ER/LR Admin Specialist

Suzhou, Anhui
Human Resources


Job Description

Requisition ID: 1805659212W

The Regional HR Administration Specialist is responsible for the execution of assigned task to support employees, managers and other human resource teams in the Regional Service Center. This person performs applicable Administration activities for the region and countries which includes but are not limited to: employee data changes, mass updates, business structure updates, data quality audits and reviews ; year-end and year round compensation processing and communications; coordination  of separation procedures including  separation packet creation, arranging exit surveys, final paycheck request and other off-boarding activities; leave of absence request processing, monitoring time off, return to work processing; benefits enrollment support, invoice processing, recruitment and onboarding activities, ER/LR admin support, and researching policy inquiries as required. This person demonstrates customer service orientation and knowledge of Human Resource processes and related systems to perform responsibilities, operating as a liaison with employees, the regional HR service center teams, and external vendor as applicable.
Qualifications
•  Ability to perf orm administrative  activities
•  Excellent  customer service skills
•  Strong organization  skills, attention  to detail and f ollow through to resolve any outstanding  issues
•  Strong w ritten and verbal communication   skills; manages  internal communications   and external/client  communications   w ith detailed  support and assistance
•  Discretion,  prof essionalism,  conf identiality  and judgment
•  Demonstrates  customer  orientation  and customer service skills
•  Excellent  telephone  manner  w ith clear, concise and prof essional communication   skills
•  Ability to accurately collect inf ormation  in order to understand and assess the clients’ needs and situation
•  Strong attention  to detail
•  Will be trusted to secure and maintain  conf idential inf ormation
•  Ability to prioritize w orkload and provide timely  f ollow -up and resolution
•  Computer  literate w ith know ledge of common  of f ice productivity  sof tw are and the ability to learn customer service sof tw are applications  (e.g., MS Of f ice, email,  f ax, Internet  Explorer)
• Proficient in Microsoft Office (Word, Excel, Powerpoint)
•  Ability to w ork ef f ectively in a f ast-paced, self -directed team-based  environment
•  Enthusiastic  team player w ith a strong drive to create a positive  w ork environment
Primary Location
China-Anhui-Suzhou
Organization
Johnson & Johnson Medical Suzhou Ltd. (7054)
Job Function
Human Resources
Requisition ID
1805659212W