Johnson & Johnson Careers

3PL Senior Manager

Dublin, Ireland
Operations (Generalist)

Job Description

Requisition ID: 1805651325W

Role: 3PL Senior Manager

Position Summary

Johnson & Johnson is a leading supplier of Pharmaceutical and Healthcare Goods. Our products are produced and distributed in all major
EMEA countries and exported overseas. Within the Johnson & Johnson Enterprise Supply Chain the Customer & Logistics Services
organization is responsible for all distribution operations on a global basis and is tasked with leveraging our global logistics spend and
capabilities. A branch of CLS is specifically focused on Contact lenses and Consumer Health Care (VC).

We do this by building and implementing distribution centers that develop a world class network of best value suppliers meeting J&J Business
needs of supply quality and reliability, responsiveness, cost competitiveness and access to technology innovation that fuels superior growth.

As part of Customer & Logistics Services EMEA VC, this position is responsible for managing the performance and services of our 3PL who
is providing storage and distribution services for the Developed Markets (mainly Western Europe, Uk excluded; nearly 30 Countries).

Principal Responsibilities:

-Deliver on contractual and/or service level agreements with our 3PLs and build business relationships with senior level
management, Commercial partners and key customers to drive customer satisfaction and flawless delivery.

-Work with the 3PLs and JJ business areas to ensure compliance with all Q&C, GxP, legal, SOX, EHS, HCC and JJ standards
and to provide a safe work place for our staff

-Accountable for the management and timely and accurate reporting of metrics and performance.

-Manage financial budgets, planning cycles and develop multiple year CIP initiatives.

-Deliver department, site, company, and franchise objectives as they relate to customer service, quality, safety, productivity, and

-Collaborate with EMEA partners on process improvement, execution, and flawless delivery.

-Ensure that all routine operational issues are resolved to the satisfaction of all key stakeholders

-Manage contractual performance and renegotiation discussions with internal partners and the 3PLs – including retendering

-Supervise all processes in the Inbounds, Stock and shipping activities, kitting and any other VAS

-Supervise SLOB destruction, stock reconciliation, inventory count

-Build, develop and empower a team that is flexible and capable to safely deliver the highest level of quality and service to our customers, regardless the hierarchical relationship.

-Demonstrate decision-making ability to execute plans and ensure appropriate follow up and change management throughout operations.

-Ensure company policies and procedures in the areas of EH&S, SOX and HCC are applied and appropriately deployed in the 3PLs organizations

-Participate and engage in regional COE process harmonization

-Develop and manage strong relationships with key functional leaders in Finance, QA, HR , IT, Engineering and commercial business partners to deliver business plans and deliver day-to-day customer service expectations.

-Establish and ensure alignment of distribution objectives to meet the strategic, competitive and internal needs of business partners and customers.

-Develop policies, processes, and services to support growth and maximize effective utilization of our distribution network

-Develop thorough understanding of industry and market place strategies through benchmarking, networking and industry

-Ensure 3PL operations are planning for growth and business change (i.e appropriate equipment, staffing, training, storage, etc)

-Develop and manage relationships with internal and external customers

-Ensures effective control of inventory and its accuracy

-Applies Credo values in their approach to leading and managing their teams.

  • 10 years + at Ops Manager level or above 
  • Minimum qualification Degree in a related subject; Masters/MBA desirable
  • Excellent collaborator; strong on partnering, stakeholder management and effective communication skills at all levels of the org.
  • Proven track record leading supply chain function within global multi national organisation 
  • Able to manage complex financial business plans.
  • Strategic planning capability
  • Ability to provide direction and leadership in complex and challenging situations.
  • Demonstrated change management skills
  • Extensive project management skills
This position is based in Ireland and will require 50% travel to Germany.

Primary Location
Johnson & Johnson Vision Care (Ireland) Limited (8182)
Job Function
Operations (Generalist)
Requisition ID